Conversational AI Consultant/Developer with German
⚲ Warszawa
Do uzgodnienia
Wymagania
- CAI platform
Opis stanowiska
Responsibilities:
• Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy) utilizing both deterministic rule-based and probabilistic LLM-based approaches
• Conduct business analysis for use cases selected for CAI automation
• Design processes and conversations using diagrams or prompt strategies
• Develop solutions, including API call configuration, NLP training, and TTS enhancements
• Perform testing, including functional and NLP testing
• Collaborate closely with business owners and clients to gather comprehensive business and technical requirements
Requirements:
• Excellent knowledge of at least one major CAI platform (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, Zowie)
• Experience in business requirements analysis and process design
• Experience working with conversational AI, voice AI, or chatbot technologies, including platforms such as Cognigy, ElevenLabs, or Zowie
• Proper communication and escalation skills
• Good command of English and Polish languages
• German language proficiency at a minimum B2 level
• Enthusiastic, proactive attitude and strong ownership mindset
Nice to have:
• Experience with advanced prompt engineering and LLM orchestration
• Familiarity with TTS and voice AI solutions
• Knowledge of integrations via REST APIs and webhook-based architectures
• Experience working in agile environments
Offer:
• Private medical care
• Co-financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant
• Employee referral program
• Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy) utilizing both deterministic rule-based and probabilistic LLM-based approaches
• Conduct business analysis for use cases selected for CAI automation
• Design processes and conversations using diagrams or prompt strategies
• Develop solutions, including API call configuration, NLP training, and TTS enhancements
• Perform testing, including functional and NLP testing
• Collaborate closely with business owners and clients to gather comprehensive business and technical requirements
Requirements:
• Excellent knowledge of at least one major CAI platform (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, Zowie)
• Experience in business requirements analysis and process design
• Experience working with conversational AI, voice AI, or chatbot technologies, including platforms such as Cognigy, ElevenLabs, or Zowie
• Proper communication and escalation skills
• Good command of English and Polish languages
• German language proficiency at a minimum B2 level
• Enthusiastic, proactive attitude and strong ownership mindset
Nice to have:
• Experience with advanced prompt engineering and LLM orchestration
• Familiarity with TTS and voice AI solutions
• Knowledge of integrations via REST APIs and webhook-based architectures
• Experience working in agile environments
Offer:
• Private medical care
• Co-financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant
• Employee referral program
🔍 Dekoder Ogłoszenia
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Conversational AI Consultant/Developer
Może oznaczać zarówno rolę konsultanta z naciskiem na analizę i projektowanie, jak i rolę dewelopera z naciskiem na implementację, w zależności od potrzeb firmy.
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utilizing both deterministic rule-based and probabilistic LLM-based approaches
Oznacza, że będziesz pracować zarówno z prostymi, sztywnymi regułami, jak i z bardziej złożonymi modelami językowymi, co może wymagać różnych umiejętności i podejść.
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Conduct business analysis for use cases selected for CAI automation
Może oznaczać, że będziesz musiał samodzielnie identyfikować i analizować procesy do automatyzacji, a nie tylko pracować nad już zdefiniowanymi przypadkami użycia.
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Proper communication and escalation skills
Wymaga umiejętności jasnego komunikowania się z klientem i zespołem, a także wiedzy, kiedy i jak przekazać problem dalej.
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Enthusiastic, proactive attitude and strong ownership mindset
Oczekuje się, że będziesz inicjatywny, samodzielny i będziesz brał pełną odpowiedzialność za swoje zadania, często bez szczegółowego nadzoru.