Fullstack Developer (AI Heavy)

Please Note: • Flexible working hours, overlap with PST a few times/week required • Hybrid work model (2 days/week from the office in Wrocław) We are building the future of customer success with AI, helping companies improve customer retention and growth. Our platform supports the full customer journey, from onboarding to long-term success and advocacy. More than 2,000 companies use our applications and AI tools to improve learning, product adoption, community engagement, and customer success. About the Role We are looking for a full-time Professional Services Software Engineer to join our Professional Services team in Poland. This is a hybrid position. In this role, you will help deliver customer-focused solutions by building scalable applications for learning and community platforms using full-stack development and AI-supported tools. You will work closely with Solutions Architects, Developers, Product teams, and other stakeholders in a fast-moving environment. The ideal candidate has experience in full-stack development, SaaS integrations, and modern front-end technologies. What You Will Do • Develop and maintain front-end components for custom themes, including layouts, navigation, and reusable UI elements. • Build customer learning websites based on Figma designs and create accurate front-end implementations. AI-supported design tools may also be used. • Write, test, and deploy code following GitHub workflows while ensuring good performance, accessibility, and security. • Work with project managers, engineers, and designers to deliver customer-specific solutions. • Support live customer environments by managing pull requests, testing, and solving issues within agreed timelines. • Connect front-end applications with APIs, webhooks, CRM systems, SSO, and other data systems to support full functionality. • Handle and automate customer data migrations between platforms by creating scripts, validating data, solving conflicts, and improving migration tools. • Contribute to a shared component library to improve reuse and reduce delivery time. • Improve delivery processes, document technical knowledge, and support AI-based development initiatives such as AI-assisted coding and QA tools. What We Are Looking For • 2–4 years of experience in Professional Services, enterprise software implementation, or a related SaaS environment. • 2–4 years of experience with JavaScript/TypeScript, HTML, and CSS, plus experience with at least one modern JavaScript framework such as Vue or React. • Strong Python skills and experience with Django or a similar framework. Experience with backend scripting, ETL processes, data migration, and REST API integrations is also required. • Good understanding of CRM systems, databases, data integration, Salesforce, and SaaS platforms. • Experience with REST APIs, webhooks, MCP integrations, and AI coding tools such as Claude Code or Cursor. • Experience delivering enterprise software projects using Agile or Waterfall methods. • Ability to work across front-end, backend, and data engineering tasks while managing multiple client projects. Nice-to-Have Skills • Strong communication skills and experience working directly with enterprise customers. • Knowledge of LMS or community platforms such as Skilljar, Docebo, Northpass, Higher Logic, or Community Cloud. • Experience with accessibility standards (WCAG 2.1 AA) for desktop and mobile applications. • Experience with responsive web development or Progressive Web Apps (PWA). Why Join Us We believe innovation comes from teamwork, curiosity, and solving real customer problems. Our products support customer success, education, communities, product experience, and AI-driven relationship management. We value collaboration, diversity, and a strong sense of community. Our culture is built on trust, support, and helping people feel connected to their work while being themselves.