AI Associate

About Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Role Overview

We are expanding our AI & No-Code Transformation team and looking for an AI Associate with a strong technical foundation and hands-on experience with AI, business process automation, and modern technologies. In this role, you will work alongside AI Consultants and technical teams to turn business scenarios and solution requirements into working AI-powered solutions on the Creatio platform. You will configure AI agents, automate workflows, customize applications, work with integrations, and bring real-world AI use cases to life. The role is based in Poland.

Responsibilities

- Translate solution requirements and business scenarios into working AI-powered solutions on the Creatio platform;

- Configure and customize AI agents for real-world business use cases;

- Design and configure AI-powered workflows connecting people, AI agents, business data, knowledge sources, and automated processes;

- Build and customize business processes, workflows, business rules, UI elements, dashboards, and other application components using no-code/low-code tools;

- Integrate AI agents and Creatio applications with external systems and services using APIs and other integration capabilities;

- Configure how AI agents interact with business data, knowledge sources, workflows, and external services;

- Test AI-powered solutions across different scenarios, identify gaps and edge cases, troubleshoot issues, and improve solution reliability;

- Prepare and maintain technical documentation and reusable solution configurations;

- Collaborate with AI Consultants and other technical teams throughout solution design and implementation;