Business Analyst

O projekcie: – Prestigious position at one of the world’s largest banks – Stable, long-term projects – Competitive salary with a B2B contract – Hybrid work (6 days per month from the office in Cracow) and flexible working hours – Private healthcare and multisport card – Personal growth and development opportunities with the possibility to rotate between projects – Referral program and company events – Convenient parking Wymagania: - Proven experience as a Business Analyst in a product‑centric environment- Strong stakeholder management and communication skills- Experience with process mapping (BPMN preferred)- Understanding of enterprise IT environments: hosting, data, networks, APIs, microservices- Ability to produce:- User Stories- Epics- BDD scenarios- Gap & Options Analysis- Data Mapping- Process Mapping- UAT support- Strong analytical and problem‑solving skills- Ability to work independently, prioritise effectively and protect delivery teams from unplanned work- Critical thinking and ability to highlight risks- Confidence to challenge decisions using data- Team‑oriented mindset and adaptability Codzienne zadania: - Requirements analysis — gathering, clarifying and documenting business and data requirements - Data analysis — customer segmentation, telemetry, understanding product usage - Process mapping — AS‑IS / TO‑BE flows, gap identification, BPMN - Documentation — user stories, epics, BDD scenarios, test cases - Migration support — planning, analysis, execution support - Delivery collaboration — clarifying requirements, tracking progress, removing blockers - Operational analysis — assessing operational impact and data implications - Stakeholder engagement — gathering needs, presenting findings, sharing insights