Pracuj.pl
None
Expert
New
Business Integration Manager (M/F/D)
⚲ Tarnowo Podgórne (pow. poznański)
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Experience with business integration, customer onboarding, technical implementation, or a similar coordinating role
Practical understanding of integrations and data flows; experience with APIs, EDI formats such as EDIFACT or ANSI X12, XML, ERP, TMS, or WMS solutions is an advantage
Experience gathering, challenging, and documenting business and technical requirements
Strong stakeholder management and communication skills across technical and non-technical audiences
A structured approach to project coordination, testing, issue handling, and follow-up
Professional English, both written and spoken; Polish is important for local collaboration
Experience in transport, logistics, supply chain, or customer-facing IT solutions is beneficial, but not essential
O projekcie:
Your Role: Connecting Customers and IT
As our new Business Integration Manager, you will take ownership of customer integrations from initial analysis to stable operations. You will bring the right people together, keep actions and decisions moving, and make sure the agreed solution works in practice.
Most of our customers are large international organizations with complex requirements, meaning every implementation project is tailored to the customer's specific business needs.
You will act as the key link between the customer, operations, and our IT teams. This includes translating business needs into clear requirements, coordinating solution design and delivery, driving testing and go-live readiness, and ensuring a structured handover to operation.
Zakres obowiązków:
Leading customer integration projects from initial scoping through testing, go-live, and hypercare
Working with the Business Analyst to understand the customer setup and turn business and operational needs into clear requirements
Documenting business rules and operational decisions for TMS and related applications
Contributing to and approving the requirements documentation before development starts
Preparing test cases, coordinating UAT, and making sure issues are followed through to resolution
Creating and maintaining customer process documentation
Coordinating go-live activities with branch operations, IT teams, and other involved resources
Supporting the customer and operational teams after go-live during the hypercare period
Working with API, EDI, and platform-based solutions, including monitoring transaction flows and data quality
Keeping customers, operations, and project stakeholders updated on progress, risks, and open actions
Oferujemy:
Employment contract
Comprehensive onboarding program
Internal training catalogue
Possibility to implement new ideas
Sports card
Private medical care
Group insurance
Sharing the costs of English course
Bonus payment system
Holiday bonuses
Employee referral program
Experience with business integration, customer onboarding, technical implementation, or a similar coordinating role
Practical understanding of integrations and data flows; experience with APIs, EDI formats such as EDIFACT or ANSI X12, XML, ERP, TMS, or WMS solutions is an advantage
Experience gathering, challenging, and documenting business and technical requirements
Strong stakeholder management and communication skills across technical and non-technical audiences
A structured approach to project coordination, testing, issue handling, and follow-up
Professional English, both written and spoken; Polish is important for local collaboration
Experience in transport, logistics, supply chain, or customer-facing IT solutions is beneficial, but not essential
O projekcie:
Your Role: Connecting Customers and IT
As our new Business Integration Manager, you will take ownership of customer integrations from initial analysis to stable operations. You will bring the right people together, keep actions and decisions moving, and make sure the agreed solution works in practice.
Most of our customers are large international organizations with complex requirements, meaning every implementation project is tailored to the customer's specific business needs.
You will act as the key link between the customer, operations, and our IT teams. This includes translating business needs into clear requirements, coordinating solution design and delivery, driving testing and go-live readiness, and ensuring a structured handover to operation.
Zakres obowiązków:
Leading customer integration projects from initial scoping through testing, go-live, and hypercare
Working with the Business Analyst to understand the customer setup and turn business and operational needs into clear requirements
Documenting business rules and operational decisions for TMS and related applications
Contributing to and approving the requirements documentation before development starts
Preparing test cases, coordinating UAT, and making sure issues are followed through to resolution
Creating and maintaining customer process documentation
Coordinating go-live activities with branch operations, IT teams, and other involved resources
Supporting the customer and operational teams after go-live during the hypercare period
Working with API, EDI, and platform-based solutions, including monitoring transaction flows and data quality
Keeping customers, operations, and project stakeholders updated on progress, risks, and open actions
Oferujemy:
Employment contract
Comprehensive onboarding program
Internal training catalogue
Possibility to implement new ideas
Sports card
Private medical care
Group insurance
Sharing the costs of English course
Bonus payment system
Holiday bonuses
Employee referral program
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