IT Analyst (Italian speaking)

Wymagania: - Bachelor/Master’s degree, preferably in computer science or comparable studies. - Very good knowledge of Italian language. - Good knowledge of English and Polish language. - Availability to work in shifts and on-call. - Minimum experience in ticket management is required - Knowledge of PL/SQL will be a valuable plus. - Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter O firmie: - We are digital workplace experts who create exceptional employee experiences. Specializing in Microsoft 365, we create digital workspaces that foster meaningful, online engagements for employees. Utilizing the magnitude of tools in Microsoft 365 and a robust adoption and change management strategy, our mission is to empower our clients' workforces to achieve more and to be the most well-known and respected name in Modern Work globally. Zakres obowiązków: - Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets. - Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server. - Managing the end to end communication with the client. Oferujemy: - Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose a medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more. - Language Courses – you'll have access to a multi-language learning platform enabling you to practice your language skills and learn new ones! - Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development. - Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.