Operations Analyst
⚲ Warszawa, Gdańsk, Wrocław, Kraków, Poznań
Do uzgodnienia
Wymagania
- Jira
- Microsoft365
Opis stanowiska
Client's Operations & Governance team is looking for a proactive, people-oriented Operations
Analyst.This role sits at the heart of the team's day-to-day execution by keeping initiatives on track, Jira boards up to date, and Engineering Managers accountable for their deliverables across Governance active workstreams.
Your responsibilities:
• Own the day-to-day operational layer across all active workstreams by supporting and
ensuring nothing falls through the cracks.
• Maintain and update Jira boards, trackers, and management spreadsheets based on inputs from meetings, managers communications, and direct stakeholder interactions.
• Create and assign Jira tickets for new operational items, track completion against deadlines and flag overdue items proactively.
• Guarantee all data is always updated for any monthly status snapshots and completion reports for the Brilliant & Basics OKR across all teams.
• Build working relationships with Engineering Managers across all teams.
• Support and follow up with EMs and team leads to ensure their deliverables are completed,
documented, and reflected in the right tools following the guidelines.
• Escalate blockers and unresolved items to the team as appropriate — with context and a
recommended next step.
• Attend operational meetings and capture actions, owners, and deadlines accurately.
• Document recurring workflows, data flows, and manual processes to support future.
• Gradually shift from manual execution to validation and oversight as automation is introduced.
We are looking for you, if you have:
• Fluent English — written and verbal (working language of the team).
• Proactive and autonomous — you act on things without waiting to be asked.
• Strong organisational skills — able to juggle multiple workstreams and never lose track of an open item.
• Comfortable working with Engineering Managers and technical stakeholders — you don't need to be technical, but you need to speak their language.
• Experience with Jira or similar project/issue tracking tools.
• Clear and direct communicator — written and verbal.
• Ownership mindset — you treat open items as your problem until they're closed.
Nice to Have
• Familiarity with Microsoft 365 (SharePoint, Teams, Excel), Jira (or similar) and AI tools.
• Experience in a technology or software delivery environment.
• Exposure to governance, compliance, or audit processes.
We offer:
• Participation in interesting and demanding projects.
• Flexible working hours.
• A great, non-corporate atmosphere.
• Possibility to work remote or hybrid (2 days per week from the office).
• Opportunities for development and promotion.
• Attractive package of benefits.
We reserve the right to contact the selected candidates.
Analyst.This role sits at the heart of the team's day-to-day execution by keeping initiatives on track, Jira boards up to date, and Engineering Managers accountable for their deliverables across Governance active workstreams.
Your responsibilities:
• Own the day-to-day operational layer across all active workstreams by supporting and
ensuring nothing falls through the cracks.
• Maintain and update Jira boards, trackers, and management spreadsheets based on inputs from meetings, managers communications, and direct stakeholder interactions.
• Create and assign Jira tickets for new operational items, track completion against deadlines and flag overdue items proactively.
• Guarantee all data is always updated for any monthly status snapshots and completion reports for the Brilliant & Basics OKR across all teams.
• Build working relationships with Engineering Managers across all teams.
• Support and follow up with EMs and team leads to ensure their deliverables are completed,
documented, and reflected in the right tools following the guidelines.
• Escalate blockers and unresolved items to the team as appropriate — with context and a
recommended next step.
• Attend operational meetings and capture actions, owners, and deadlines accurately.
• Document recurring workflows, data flows, and manual processes to support future.
• Gradually shift from manual execution to validation and oversight as automation is introduced.
We are looking for you, if you have:
• Fluent English — written and verbal (working language of the team).
• Proactive and autonomous — you act on things without waiting to be asked.
• Strong organisational skills — able to juggle multiple workstreams and never lose track of an open item.
• Comfortable working with Engineering Managers and technical stakeholders — you don't need to be technical, but you need to speak their language.
• Experience with Jira or similar project/issue tracking tools.
• Clear and direct communicator — written and verbal.
• Ownership mindset — you treat open items as your problem until they're closed.
Nice to Have
• Familiarity with Microsoft 365 (SharePoint, Teams, Excel), Jira (or similar) and AI tools.
• Experience in a technology or software delivery environment.
• Exposure to governance, compliance, or audit processes.
We offer:
• Participation in interesting and demanding projects.
• Flexible working hours.
• A great, non-corporate atmosphere.
• Possibility to work remote or hybrid (2 days per week from the office).
• Opportunities for development and promotion.
• Attractive package of benefits.
We reserve the right to contact the selected candidates.
🔍 Dekoder Ogłoszenia
🔴
This role sits at the heart of the team's day-to-day execution by keeping initiatives on track, Jira boards up to date, and Engineering Managers accountable for their deliverables across Governance active workstreams.
Oznacza to, że będziesz głównie odpowiedzialny za pilnowanie terminów i aktualizowanie narzędzi, a nie za faktyczne tworzenie rozwiązań technicznych.
🔴
Own the day-to-day operational layer across all active workstreams by supporting and ensuring nothing falls through the cracks.
Twoim głównym zadaniem będzie monitorowanie i zapobieganie pominięciom w procesach, co może oznaczać dużą ilość drobnych zadań i ciągłe sprawdzanie.
🟡
Build working relationships with Engineering Managers across all teams.
Będziesz musiał aktywnie angażować się w komunikację z menedżerami, co może wymagać umiejętności perswazji i zarządzania oczekiwaniami.
🔴
Gradually shift from manual execution to validation and oversight a
Początkowo będziesz wykonywać wiele zadań ręcznie, a dopiero z czasem przejdziesz do roli nadzorczej, co może oznaczać okres intensywnej, powtarzalnej pracy.