Process Analyst Manager (m/f/d)

Nasze wymagania:
University degree or equivalent
Fluent in English
4–6 years of experience working with SAP SuccessFactors, with a strong focus on: Learning Management System (LMS) module and Learning & Development processes (learning lifecycle, curricula, certifications, compliance training)
Proven hands-on configuration experience in SAP SuccessFactors Learning
Exposure to or experience with AI-enabled learning solutions, analytics, or personalization capabilities is considered an advantage
Experience in global project implementation, enhancements, and release management
Experience working in product-based / agile (fusion) environments
Experience managing stakeholders and vendors in global settings
Experience supporting system lifecycle and releases
Hands-on experience in SAP SuccessFactors Learning configuration and solution design
Ability to translate business requirements into scalable system solutions
Understanding of AI-enabled learning capabilities (recommendations, personalization, skills-based learning)
Knowledge of integrations with Employee Central and external learning/content systems
Strong project delivery and product lifecycle management capabilities
Knowledge of IT service management (Incident, Change, Release)
Awareness of data privacy, audit and compliance requirements

Zakres obowiązków:
Learning Solution Ownership
Act as global SME for SAP SuccessFactors Learning
Own functional design, configuration, and continuous optimization
Drive standardization and scalability of global learning processes
Ensure alignment with P&C strategy
Enhancements & Project Delivery
Lead functional design and implementation of learning-related enhancements and projects
Translate business requirements into configuration and technical specifications
Operate within product-based (fusion) teams, ensuring continuous delivery
Support global rollouts and change management
Operations & Release Management
Own complex incidents and major change requests within learning scope
Support and manage quarterly SuccessFactors releases
Perform regression testing and ensure solution stability
Maintain system integrity, data consistency and audit compliance
Collaboration with L1 (GSD) and L2 (AMS) support lines
Governance, Vendor & Documentation Management
Manage vendor relationships within scope of responsibility
Ensure documentation is maintained (configuration, process flows, test scripts)
Ensure compliance with IT Security, Data Protection and J-SOX requirements
Contribute to knowledge base and continuous improvement of BTS delivery model

Oferujemy:
Competitive pay and attractive annual bonus
On‑going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
Lot of flexibility in terms of work arrangements (work from office or from home)
Private medical care (various options to choose) and life insurance
Employee pension and savings programs
JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
Multisport card, foreign languages classes
Wide variety of trainings, webinars and professional courses on our e‑learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
Working in a diverse and inclusive organization of over 40 different nationalities