System Analyst

Andersen is hiring a System Analyst for a project developing a micro-frontend solution to streamline processes and improve user access to services.    Our customer is a global enterprise that develops digital solutions enabling seamless interaction between people, services, and technology. Operating across multiple domains, the company focuses on innovation, reliability, and user-centric design. Its mission is to drive large-scale digital transformation by building sustainable, secure, and agile IT ecosystems that support partners and clients around the world.   The project is focused on delivering a micro-frontend application – a modular interface component that allows users to access specific services and perform key functions. The current scope includes developing a widget solution aimed at improving and streamlining the claiming process.    Responsibilities:  - Analyzing of functional capabilities of existing APIs  - Documenting user and functional and non-functional requirements for both FE and REST API in the form of user stories, including detailed acceptance criteria  - Modeling the domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functional capabilities (UML use case diagrams), and service interactions (UML sequence diagrams)  - Leading AI discovery phase with stakeholders.  - Eliciting and structuring business & functional requirements.  - Translating requirements into AI/ML solution design.  - Defining end-to-end architecture (data → model → integration → UI/API).  - Identifying data sources, gaps, and data readiness.  - Selecting: classic ML vs LLM vs hybrid (e.g., RAG).  - Defining success metrics (business + technical).  - Aligning solutions with IT architecture and constraints.  - Preparing solution documentation (HLD, diagrams, flows).    Must-haves:   - Commercial experience as a System Analyst for 4+ years.  - Experience in AI / LLM domain, including understanding of use cases such as chatbots, document processing, and copilots.  - Experience with RAG architectures, embeddings, and vector databases.  - Experience in prompt design and evaluation.  - Understanding data modeling fundamentals and data pipelines.  - Experience with SQL for data validation and exploration.  - Experience in designing microservice-based and widget-based solutions.  - Experience with API integrations and event-driven architectures.  - Understanding cloud ecosystems (AWS, Google Cloud, Microsoft Azure).  - Experience in requirements elicitation, including conducting workshops and interviews.  - Ability to decompose ambiguous problems into structured AI use cases.  - Ability to assess the feasibility of AI-driven solutions and estimate ROI and business value.  - Experience in prioritizing AI use cases and defining product scope.  - Experience in creating AI using case catalogs.  - Ability to design High-Level Architecture (HLD).  - Experience in defining data requirements and creating data flow diagrams.  - Experience in designing integration schemes (APIs and system interactions).  - Ability to define non-functional requirements (latency, security, scalability).  - Experience in defining MVP scope.  - Level of English – from Upper-Intermediate+ and above.    Nice to haves:  - Experience as a Business Analyst.    Reasons why this job would be interesting to you:  - Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.  - We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.  - We welcome specialists from every part of the world.  - Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.  - We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.  - There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.  - You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.  - Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.  Your personal data is protected in accordance with GDPR regulations. Learn more: https://andersenlab.com/privacy-policy   Join us!    https://people.andersenlab.com/