System/Business Analyst

Andersen is hiring a System/Business Analyst to work on a central integration layer that connects internal systems with external platforms, supporting scalable, reliable digital service integrations across multiple channels.   The customer is an international organization providing a variety of technology-enabled services for different audiences. It develops and operates digital products that support everyday processes and interactions, placing emphasis on reliability, scalability, and efficient service delivery. The organization works in a dynamic environment, continuously improving its solutions, and collaborating with external stakeholders on a long-term basis.    The project focuses on building a central integration layer that enables seamless interaction between internal systems and external platforms. It supports multi-channel sales of travel insurance with extended medical coverage, ensuring scalability, reliability, and alignment with a unified integration strategy.   Responsibilities:  • Defining and maintaining the product vision, success metrics, and business objectives aligned with strategic goals and customer needs.  • Owning day-to-day product decisions to maximize value and ROI.  • Translating strategy into a clear roadmap, prioritized epics, and releases.  • Making scope and trade-off decisions considering user impact, feasibility, risks, budget, and timelines.  • Engaging stakeholders, tracking KPIs and feedback, and continuously refining product direction.  • Ensuring backlog readiness and partnering with Business Analysts on detailed requirements.  • Driving stakeholder alignment, communicating decisions, and leading sprint reviews and demos.  • Overseeing release planning and go-to-market readiness, validating increments against the - Definition of Done and monitoring adoption.  • Ensuring compliance with legal, data privacy, and security requirements.  • Managing risks, dependencies, and impediments, escalating issues when needed.  • Embedding agile and Lean practices into product delivery.  • Promoting a culture of experimentation, learning, and continuous improvement.    Must-haves:   • Commercial experience as a System/Business Analyst for 2+ years.  • Strong understanding of product vision.  • Ability to manage dependencies, proactively raise concerns, and drive resolution.  • Experience with Postman, Swagger/OpenAPI, REST APIs.  • Working knowledge of PostgreSQL.  • Experience with modeling tools and notations such as UML, BPMN, Camunda, Draw.io.  • Proven capability to build and maintain effective relationships across multiple teams.  • Experience conducting market and best-practice research to bring innovative ideas.  • Ability to document product features, including AS-IS and Target states.  • Strong communication skills, proactivity, and stakeholder management abilities.  • Familiarity with Git.  • Level of English – from Upper-Intermediate and above.  Reasons why this job would be interesting to you:  • Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.  • We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.  • We welcome specialists from every part of the world.  • Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.  • We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.  • There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.  • You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.  • Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.    Your personal data is protected in accordance with GDPR regulations. Learn more: https://andersenlab.com/privacy-policy/pl Join us!  https://people.andersenlab.com/