ServiceNow HAM Specialist
⚲ Warszawa
23 520 - 28 560 PLN netto (ANY)
Wymagania
- ServiceNow HAM Pro
- IT Asset Management (ITAM)
- CMDB
Opis stanowiska
Location: Fully Remote
Experience: 6+ YearsWe are seeking an experienced ServiceNow HAM Pro Administrator/Consultant to support the configuration and administration of the ServiceNow Hardware Asset Management Professional (HAM Pro) module. The role focuses on enabling asset lifecycle management, governance processes, operational reporting, and KPI data readiness.
Responsibilities
• Configure and enhance the ServiceNow HAM Pro module in line with approved business processes
• Configure asset classes, models, stockrooms, and lifecycle states
• Set up HAM workflows, approvals, and governance controls
• Support asset onboarding activities and asset repository setup
• Configure reports, dashboards, and operational views
• Support CMDB-HAM synchronization and CI alignment activities
• Ensure asset lifecycle data quality, completeness, and KPI readiness
• Perform data validation and reconciliation activities
• Support testing, UAT, and go-live preparations
Required Skills & Experience
• 6+ years of ServiceNow experience
• Strong hands-on experience with ServiceNow HAM Pro
• Solid understanding of IT Asset Management (ITAM) and hardware asset lifecycle processes
• Good knowledge of CMDB fundamentals and asset-to-CI relationships
• Experience with asset lifecycle management and governance processes
• ServiceNow administration and configuration expertise
• Experience building reports, dashboards, and operational metrics
If you have a strong background in ServiceNow HAM Pro and are passionate about improving asset management processes and data quality, we would love to hear from you.
Experience: 6+ YearsWe are seeking an experienced ServiceNow HAM Pro Administrator/Consultant to support the configuration and administration of the ServiceNow Hardware Asset Management Professional (HAM Pro) module. The role focuses on enabling asset lifecycle management, governance processes, operational reporting, and KPI data readiness.
Responsibilities
• Configure and enhance the ServiceNow HAM Pro module in line with approved business processes
• Configure asset classes, models, stockrooms, and lifecycle states
• Set up HAM workflows, approvals, and governance controls
• Support asset onboarding activities and asset repository setup
• Configure reports, dashboards, and operational views
• Support CMDB-HAM synchronization and CI alignment activities
• Ensure asset lifecycle data quality, completeness, and KPI readiness
• Perform data validation and reconciliation activities
• Support testing, UAT, and go-live preparations
Required Skills & Experience
• 6+ years of ServiceNow experience
• Strong hands-on experience with ServiceNow HAM Pro
• Solid understanding of IT Asset Management (ITAM) and hardware asset lifecycle processes
• Good knowledge of CMDB fundamentals and asset-to-CI relationships
• Experience with asset lifecycle management and governance processes
• ServiceNow administration and configuration expertise
• Experience building reports, dashboards, and operational metrics
If you have a strong background in ServiceNow HAM Pro and are passionate about improving asset management processes and data quality, we would love to hear from you.
🔍 Dekoder Ogłoszenia
🟡
support the configuration and administration of the ServiceNow Hardware Asset Management Professional (HAM Pro) module
Oznacza, że będziesz głównie konfigurować i utrzymywać istniejący moduł HAM Pro, a nie tworzyć go od zera.
🔴
in line with approved business processes
Twoje zmiany będą musiały być zgodne z istniejącymi, często sztywnymi, procesami biznesowymi, co może ograniczać swobodę działania.
🔴
Support asset onboarding activities and asset repository setup
Może oznaczać, że będziesz odpowiedzialny za wprowadzanie danych o nowych zasobach, co bywa czasochłonne i powtarzalne.
🔴
Support CMDB-HAM synchronization and CI alignment activities
Wskazuje na potencjalne problemy z utrzymaniem spójności między bazą danych konfiguracji (CMDB) a modułem HAM, co może wymagać ciągłego rozwiązywania konfliktów.
🔴
Ensure asset lifecycle data quality, completeness, and KPI readiness
Podkreśla odpowiedzialność za dokładność i kompletność danych, co może oznaczać dużo pracy związanej z walidacją i czyszczeniem danych.