Solution Architect – Dynamics 365 Customer Service or Sales
⚲ Warsaw
Do uzgodnienia
Wymagania
- automation
- Microsoft Dynamics
- Microsoft Dynamics 365
- Regions
- Customer Relationship Management (CRM) Suite
- Enterprise architecture
- Governance
- transformation
- Solution architecture
- CRM
Opis stanowiska
We are a high-end professional services consultancy and solutions firm specialising in delivering business and technology services across large-scale digital transformation programs. We power progress, solve challenges and deliver real results through tailored, high-end consulting services and enterprise architecture expertise.
We are currently looking for an experienced Solution Architect – Dynamics 365 Customer Service or Sales to join a long-term international project focused on designing and governing scalable CRM solutions across multiple regions and business units.
In this role, you will be responsible for defining and owning the end-to-end solution architecture for Microsoft Dynamics 365 Customer Service capabilities within a complex, multi-region enterprise environment. You will ensure that all designs follow a standard-first approach, align with D365 best practices, and support long-term scalability and maintainability.
You will define data structures, integration patterns, routing logic, and automation strategies, while also overseeing configuration, development quality, and technical delivery standards. A key part of your role will be providing architecture governance and supporting onboarding of regional teams across Nordics, UK and other business units.
Experience in the banking sector will be a strong advantage, especially in complex, regulated enterprise environments.
With us, you will have the opportunity to work on a long-term international engagement combining architecture ownership with real business impact. The project offers a remote or hybrid model from Poland, and collaboration within a mature, global enterprise environment.
At emagine, we combine the freedom of freelancing with the stability of a trusted partner. We offer long-term international projects, flexible cooperation models (B2B), access to top-tier clients across Europe, and continuous professional growth. Our consultant care team ensures smooth onboarding, ongoing support and stable project transitions.
Sound interesting? Join us!
We are currently looking for an experienced Solution Architect – Dynamics 365 Customer Service or Sales to join a long-term international project focused on designing and governing scalable CRM solutions across multiple regions and business units.
In this role, you will be responsible for defining and owning the end-to-end solution architecture for Microsoft Dynamics 365 Customer Service capabilities within a complex, multi-region enterprise environment. You will ensure that all designs follow a standard-first approach, align with D365 best practices, and support long-term scalability and maintainability.
You will define data structures, integration patterns, routing logic, and automation strategies, while also overseeing configuration, development quality, and technical delivery standards. A key part of your role will be providing architecture governance and supporting onboarding of regional teams across Nordics, UK and other business units.
Experience in the banking sector will be a strong advantage, especially in complex, regulated enterprise environments.
With us, you will have the opportunity to work on a long-term international engagement combining architecture ownership with real business impact. The project offers a remote or hybrid model from Poland, and collaboration within a mature, global enterprise environment.
At emagine, we combine the freedom of freelancing with the stability of a trusted partner. We offer long-term international projects, flexible cooperation models (B2B), access to top-tier clients across Europe, and continuous professional growth. Our consultant care team ensures smooth onboarding, ongoing support and stable project transitions.
Sound interesting? Join us!
🔍 Dekoder Ogłoszenia
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high-end professional services consultancy and solutions firm
Firma pozycjonuje się jako ekskluzywna, co może oznaczać wysokie stawki, ale też wysokie oczekiwania i presję.
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long-term international project
Projekt może być długoterminowy, ale jego faktyczna długość i stabilność zależą od wielu czynników, które nie są tu sprecyzowane.
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governing scalable CRM solutions
Może oznaczać tworzenie i egzekwowanie standardów, ale też potencjalnie ograniczanie elastyczności i innowacji.
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standard-first approach
Kładzenie nacisku na standardy może oznaczać mniejszą swobodę w niestandardowych rozwiązaniach i potencjalnie więcej pracy związanej z dokumentacją i zgodnością.
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Experience in the banking sector will be a strong advantage
Chociaż nie jest to wymagane, brak doświadczenia w bankowości może oznaczać, że będziesz musiał szybko nadrobić zaległości w specyficznej i często złożonej branży.