Forward Deployed Engineer

O projekcie:
Join us in building solutions that make a real impact
We are looking for a Forward Deployed Engineer to bridge the gap between our customers and our product team. This is a unique role that combines software engineering, data analysis, solution design, customer collaboration, and product development.

If you enjoy solving complex problems, working directly with customers, and building practical solutions that deliver measurable business value, this role might be the perfect fit for you.

As a Field Engineer, you will work closely with customers to understand their business challenges, design and implement technical solutions, and contribute directly to the evolution of our platform. You will be involved in everything from data integration and automation to product enhancements and AI-driven innovations.

This is not a traditional software engineering role, nor is it a typical consulting position. It is ideal for someone with a broad technical skill set who enjoys combining customer interaction with hands-on technical work.

CoCo Polska is a Polish company and part of the global
CoCo network, alongside CoCo Global in Great Britain, CoCo Africa in South
Africa and CoCo Australia. As a company we built a proven methodology for
identifying and delivering real, bottom-line cost reductions for enterprises.
Our services are modular and can be mixed to provide the commercial
optimization programme that meets the customer's challenges. We can assist in a
number of ways to reduce costs, improve cost-to-income ratios or drive
increased profit margins.

What you'll do- Partner directly with customers to understand their business requirements and challenges.- Design and implement solutions that maximize value from our platform.- Work with data, APIs, SQL, and Python to build integrations, automation, and custom workflows.- Configure and optimize customer environments to ensure successful adoption and long-term success.- Analyze data and develop insights, dashboards, and reporting capabilities.- Collaborate closely with Product, Engineering, and Customer Success teams.- Translate customer feedback into product improvements and new feature ideas.- Help shape and enhance the product by contributing to design discussions and implementation efforts.- Explore and leverage AI technologies to solve customer problems and improve internal processes.- Act as a trusted technical advisor throughout the customer journey.

Wymagania:
- 2+ years of experience in a technical role such as Software Engineer, Data Engineer, Solutions Engineer, Technical Consultant, or similar.- Strong SQL skills and experience working with large datasets.- Good programming skills in Python.- Experience integrating data from multiple sources through APIs and databases.- Ability to analyze, troubleshoot, and solve complex technical problems independently.- Strong communication skills and ability to work directly with customers and internal stakeholders.- Comfortable translating business requirements into technical solutions.- Fluent English (spoken and written).- Willingness to learn new technologies and work in a fast-growing SaaS environment.- Proactive, hands-on attitude with strong ownership and accountability.- Nice to have- Experience with AI, LLMs, Generative AI, or machine learning solutions.- Experience with cloud platforms (AWS, Azure, or GCP).- Knowledge of data visualization and dashboarding tools.- Experience in spend analytics, procurement, or financial data projects.- Experience working in a customer-facing or consulting environment.- Familiarity with Git and modern software development practices.

Codzienne zadania:
- Collaborate directly with customers to understand their business challenges and translate them into effective technical solutions.
- Analyze, transform, and integrate data from various sources to support customer implementations and product development.
- Design, build, and maintain SQL queries, data pipelines, and automation processes.
- Develop and enhance product features using Python and modern software engineering practices.
- Work closely with Product, Engineering, and Customer Success teams to deliver high-impact solutions.
- Support customer onboarding activities, ensuring successful implementation and adoption of the platform.
- Investigate and resolve technical issues, providing scalable and long-term solutions.
- Build dashboards, reports, and analytical tools that deliver actionable business insights.
- Explore and implement AI and LLM-based capabilities to improve customer outcomes and internal processes.
- Contribute to the continuous improvement of our product, technology stack, and delivery methodologies.