IT Analyst

Nasze wymagania: Previous experience in banking or financial services, particularly in payments processing and account management systems. Commitment to continuous professional development and staying updated with industry trends and technologies. Excellent written and verbal communication skills in English, with the ability to articulate complex technical concepts. Working knowledge of Splunk for data analysis, monitoring, and troubleshooting. Foundational SQL skills for database querying and data manipulation. Ability to work independently with defined problems on a highly complex level within specific platform and competence area. Mile widziane: Familiarity with infrastructure or middleware technologies such as Docker, Kubernetes, SQL database, Splunk, AppDynamics, Grafana, PowerBI. Experience in incident handling, problem management, and change management using ITIL framework. Working knowledge of IT system deployment and monitoring/logging utilization in critical production systems. O projekcie: The Senior IT Analyst will be responsible for technical expertise in assigned applications, supporting technical issues in production, and assisting the development team in building new functionalities on existing applications. Zakres obowiązków: Check that developers and testers have prepared fixes, preventive changes or minor enhancements, plan and schedule deployment steps, coordinate the deployment, and verify its success. Collaborate with development project teams for new applications or major upgrades, review requirements and designs, contribute to go-live rehearsals and deployment, and take responsibility for running production systems. Collect system logs, monitoring data, and information during production incidents, estimate impact, invoke support staff, propose solutions, and verify service recovery and restoration. Participate in root cause analysis meetings to propose preventive measures and identify solutions for improving production stability, efficiency, tools, processes, and practices.