Software Engineer, Reporting & Insights

Software Engineer, Reporting & Insights Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We are looking for a Software Engineer to join our Reporting & Insights Team. This team builds the reporting and analytics capabilities that help customers understand the reach, impact, and performance of their media coverage and communications efforts. In this role, you will design and develop product features that power reporting, insights, and data analysis across the platform. You will collaborate closely with product managers, designers, data scientists, and engineers to deliver reliable and scalable solutions. You will also help maintain and improve the systems that support our reporting infrastructure while contributing to a collaborative engineering culture focused on quality and continuous improvement. What You'll Do: * Design, build, and maintain features across our application that power reporting and insights capabilities * Write clean, well-tested, and well-documented cod * Collaborate with product managers, designers, and engineers to translate requirements into scalable technical solutions * Participate in code reviews and help improve engineering standards and development practices * Troubleshoot and resolve production issues to maintain platform reliability * Contribute to architectural discussions and technical planning for upcoming features * Participate in on-call rotations and help respond to incidents affecting production systems * Get familiar with our systems, processes, and codebase while contributing to planned roadmap features