Business Analyst Senior (EU public)

Join an innovative environment and turn ambitious ideas into reality together with Britenet. We are a European IT company with strong Polish roots, already trusted by more than 200 business partners from all over the world. This time you have the chance to be part of a project related to the development, consulting and support of IT systems for Frontex. The European Border and Coast Guard Agency supports EU Member States and Schengen-associated countries in the management of the EU's external borders and the fight against cross-border crime. Our expectations • At least 5 years of relevant professional IT experience • Minimum 3 years of proven project experience in a similar position or profile • At least bachelor’s degree • Minimum C1 level proficiency in English (certification is an advantage) • At least two of the following certifications: * Certification of Capability in Business Analysis™ (CCBA) or equivalent * Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent * or equivalent certifications recognized internationally (subject to acceptance as a valid credential by the Contracting Authority) • Has gone at least 1 time through the complete lifecycle of the software solution • Knowledge in business processes modelling using BPMN notation • Knowledge in requirements/user stories elicitation and analysis • Knows analysis/modelling notations like UML (capability diagram, activity diagram, state diagram, logical data model etc.) • Is proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others • Presents excellent analytical and communication skills • Holds ability to create and maintain analytical and project documentation effectively • Presents problem solving skills • Had role of the BA for a large-scale project (above 1 year duration and over €1M budget) of deployment enterprise resource planning system • Experienced in analysis of the following business processes: Logistics, Warehouse Management, Asset Management, Fleet Management, Financial Management, Legal, HR, Project Management • Experienced in business analysis considering capabilities of the Microsoft technologies: SharePoint 2019, SharePoint Subscription Edition, SharePoint Online, Microsoft Power Automate, Power Apps, Dataverse. • Experienced in business analysis considering capabilities of the Service Now platform (custom applications and standard Service Now modules): Enterprise Assets Management, Strategic Porfolio Management, Customer Service Management (in on-prem and clould set-up) Main responsibilities • Models and documents value chain/streams, business processes, roles, capabilities and data. • Elicits and analyses business needs, requirements and user stories, • Supports business experts and product owners during definition of requirements and software development- Maintains and tracks requirements/user stories in systems lifecycle • Transfers business, users and technical needs into business requirements specification • Maps business goals, project benefits, priorities, components, system features • Analyses available systems • Supports identification of options for potential solutions • Supports preparation of business cases and feasibility studies- Contributes to systems design, testing, quality assurance, change management • Responsible for designing, validating, and testing business processes for achieving business process excellence • Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes • Responsible for coaching Frontex staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes • Collaborates with owners of end-to-end processes to continually seek out process improvements • Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains) • Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs • Quantitatively analyses business processes, performing cost-benefit and what-if analysis • Plans organizational changes process • Implements performance monitoring systems for business processes • Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.) • Supports definition of transition roadmaps for business architectures