Data Manager (Tax project)

Data Operations Manager (Compliance Delivery) This role sits at the centre of a high-volume, high-stakes data operation, ensuring data quality, readiness, and governance across compliance delivery. You will lead analysts, oversee data processes, and make real-time decisions that directly impact delivery timelines, quality, and client trust. Key Responsibilities • Own data quality, consistency, and governance across clients and territories • Lead and develop a team of Data Analysts (work allocation, coaching, quality review) • Ensure data readiness at all delivery checkpoints before processing • Define and enforce standardised data processes (intake, validation, transformation, reconciliation) • Manage data exceptions, perform root-cause analysis, and escalate risks early • Maintain data controls, audit trails, and data lineage for full transparency • Oversee AI/automation outputs, applying judgment where needed • Coordinate onboarding of new clients and reporting cycle transitions • Partner with cross-functional teams to proactively manage risks and dependencies • Drive continuous improvement, automation, and operational insights Key Skills & Experience • Strong data operations and data quality management experience • Proven leadership of technical/data teams • Experience with process standardisation and governance frameworks • Strong problem-solving and stakeholder management skills • Familiarity with compliance or regulated data environments • Understanding of AI/automation in data workflows What Success Looks Like • High data readiness and first-time-right rates • Fast resolution of data issues with minimal downstream impact • Strong team performance and stakeholder confidence • Continuous improvement and reduction of manual processes