IT Operations Specialist (Oracle DB & ETL)

PROJECT INFORMATION: • Industry: Banking • Location: Hybrid - Gdańsk, Gdynia or Warsaw 2 days in the office • Assignment type: B2B  • Rate: ~145 pln/h Summary: The role of IT Operations Specialist is focused on ensuring the operational excellence, reliability, and performance of Oracle Database and ETL solutions within the Default Management technology team. This is a senior/expert-level position that demands hands-on operations management, troubleshooting, and cross-team collaboration. Responsibilities: • Take full, hands-on ownership from business delivery readiness to production run, ensuring operational excellence and efficiency. • Provide daily, hands-on operational support, including monitoring, troubleshooting, problem management, and root cause analysis. • Collaboration with cross-functional teams, including developers, analysts, and business stakeholders. • Drive clear, timely communication with all relevant parties regarding incidents, resolutions, and ongoing operational matters. • Accept, analyze, and resolve support tickets for Oracle DB and ETL solutions. • Monitor database and ETL job performance, system health, and business process flows. • Conduct proactive system health checks and preventive maintenance. • Manage incident response and coordinate with stakeholders during critical issues. • Troubleshoot complex issues in pre-production and production environments. • Perform root cause analysis and document solutions. • Execute database and ETL deployments following ITIL processes. • Coordinate release activities across multiple environments. • Manage deployment schedules and communicate with business stakeholders. • Perform post-deployment verification and rollback procedures when necessary. Key Requirements: • ITIL Foundation certification • 5+ years of hands-on experience with Oracle DB and ETL operations and support • Strong knowledge of Oracle architecture and database administration • Experience with Linux infrastructure and DevOps tools (Jenkins, Git, etc.) • Solid programming skills (Python, Java, C#) • Experience with monitoring tools and alerting systems (e.g., Splunk) Nice to Have: • Experience in financial services or banking applications • Leveraging AI capabilities like GitHub Copilot to streamline workflows