Regulatory Data Specialist (Food / Biology / Chemistry Focus)
⚲ Remote
12 000 - 22 000 PLN (B2B)
Wymagania
- QA
- Manual Testing
- Jira
- Zendesk
- Postman
- SQL (nice to have)
- SaaS (nice to have)
Opis stanowiska
O projekcie:
About GFcomply
GFcomply is a SaaS platform delivering compliance and labelling solutions for the food industry. Our Data Team collects, structures and maintains regulatory data from official sources worldwide — the trusted foundation that powers the compliance and labelling services our customers rely on.
The team runs an automated ETL (Extract/ Transform/ Load) pipeline built around Claude AI, turning regulations from many geographies, languages and frameworks into a structured, searchable database. As a Regulatory Data Specialist you will be a core operator of that pipeline and a growing contributor to its improvement.
Wymagania:
Who we’re looking for?- 2–4 years mixing software and customer contact — manual QA, application support, technical customer success, or implementation on a B2B product- Excellent written English — you can explain a technical issue to a non-technical client clearly and calmly- Solid manual testing skills — you can systematically break a feature and write it up so anyone can reproduce it- Comfortable with Jira/Zendesk-type tooling, reading logs, basic Postman and spreadsheets- A natural sense of ownership — you follow things through without being chased
Nice to have: a food/FMCG or compliance background, basic SQL, or experience with multi-tenant SaaS.
Codzienne zadania:
- You’ll take client and supplier queries by email and ticket, dig into what’s really going on (a bug? data? config? just a misunderstanding?), and reply clearly. For the trickier cases, you’ll hop on a call. When something’s genuinely broken, you’ll write it up properly for engineering — then translate their answer back into plain language for the client.
- Before each release, you’ll run manual test cycles on new features, fixes and regressions, so problems get caught before clients do.
- You’ll design test cases from both the requirements and how clients actually use the product, verify the fixes, and close the loop with whoever reported the issue.
- During incidents and after releases, you’ll keep clients in the loop so they never feel left in the dark.
About GFcomply
GFcomply is a SaaS platform delivering compliance and labelling solutions for the food industry. Our Data Team collects, structures and maintains regulatory data from official sources worldwide — the trusted foundation that powers the compliance and labelling services our customers rely on.
The team runs an automated ETL (Extract/ Transform/ Load) pipeline built around Claude AI, turning regulations from many geographies, languages and frameworks into a structured, searchable database. As a Regulatory Data Specialist you will be a core operator of that pipeline and a growing contributor to its improvement.
Wymagania:
Who we’re looking for?- 2–4 years mixing software and customer contact — manual QA, application support, technical customer success, or implementation on a B2B product- Excellent written English — you can explain a technical issue to a non-technical client clearly and calmly- Solid manual testing skills — you can systematically break a feature and write it up so anyone can reproduce it- Comfortable with Jira/Zendesk-type tooling, reading logs, basic Postman and spreadsheets- A natural sense of ownership — you follow things through without being chased
Nice to have: a food/FMCG or compliance background, basic SQL, or experience with multi-tenant SaaS.
Codzienne zadania:
- You’ll take client and supplier queries by email and ticket, dig into what’s really going on (a bug? data? config? just a misunderstanding?), and reply clearly. For the trickier cases, you’ll hop on a call. When something’s genuinely broken, you’ll write it up properly for engineering — then translate their answer back into plain language for the client.
- Before each release, you’ll run manual test cycles on new features, fixes and regressions, so problems get caught before clients do.
- You’ll design test cases from both the requirements and how clients actually use the product, verify the fixes, and close the loop with whoever reported the issue.
- During incidents and after releases, you’ll keep clients in the loop so they never feel left in the dark.
🔍 Dekoder Ogłoszenia
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a growing contributor to its improvement
Twoje pomysły na usprawnienia pipeline'u mogą być mile widziane, ale nie jest to główny cel Twojej roli.
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dig into what’s really going on (a bug? data? config? just a misunderstanding?)
Będziesz musiał rozwiązywać problemy, które mogą być spowodowane błędami w oprogramowaniu, danymi, konfiguracją lub po prostu nieporozumieniami ze strony klienta.
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Solid manual testing skills
Oczekuje się od Ciebie umiejętności systematycznego wyszukiwania błędów w oprogramowaniu, co może być postrzegane jako bardziej podstawowe zadanie w porównaniu do automatyzacji.
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A natural sense of ownership — you follow things through without being chased
Oczekuje się, że będziesz proaktywny i samodzielny w rozwiązywaniu problemów, bez potrzeby ciągłego nadzoru.