Salesforce Business Analyst

Business Analysis & Initiative Support - Perform business analysis work ahead of the Core Team, clarifying requirements, scope, and impacts - Translate business needs into clear, structured input for platform and initiative work - Support initiative planning, preparation, and follow‑up activities - Collaborate with product, platform, and technical roles to ensure shared understanding Data Analysis & Data Quality - Analyse production Salesforce data to support operational needs and initiatives - Identify data quality issues, trends, and improvement opportunities - Perform data merging activities in Salesforce, ensuring accuracy and compliance with platform standards - Support reporting, analysis, and insight generation related to initiatives and core platform work Operational Support - Support operations work connected to initiative delivery, including analysis, validation, and preparation tasks - Assist with ongoing platform support activities where analysis or data expertise is required - Help ensure stable and predictable operations alongside initiative execution Platform & Collaboration - Work within a centralised Salesforce platform team, supporting multiple business domains - Participate in cross‑platform initiatives involving Salesforce and connected systems - Contribute to improving ways of working, documentation, and analytical practices within the team Required Qualifications: - Salesforce Administrator Certification (minimum requirement) - Experience working with Salesforce production data - Strong background in Business Analysis and/or Data Analysis - Experience performing data merging and data quality activities in Salesforce - Ability to analyse complex data sets and translate findings into clear insights Key Skills & Competencies: - Business analysis and stakeholder collaboration - Data analysis, validation, and interpretation - Understanding of Salesforce data models and platform concepts - Structured, analytical, and detail‑oriented mindset - Ability to work across teams and initiatives in a complex enterprise environment - Strong communication skills, both written and verbal