Senior Business Analyst (SaaS/AI)

KYP.ai process intelligence platform - the must-have for Agentic AI. We help global enterprises close the gap between where they are and where they want to be: revealing how work actually happens, proving automation ROI before investment, and enabling AI agents with real business context.

What does it mean to you? This is not a traditional software house style Business Analyst role. You will sit at the intersection of product strategy, deep technical understanding, and customer value - helping shape what KYP.ai builds next and why. Reporting to the CTO/Co-Founder, you will become a team member with internal authority on three interlocking domains:
• Product Mastery: Become the internal expert on how KYP.ai works end-to-end - your opinion changes roadmap decisions
• Business Context: Understand customer pain deeply enough to articulate "why this matters" - not just "what it does"
• Technical Craft: Read architecture, speak with engineers as a peer, spec what hasn't been built before.

What can you do with us?
• Translate business needs into implementable features while carefully evaluating risks and opportunities;
• Conduct thorough competitive analysis and proactively identify opportunities for new functionalities, ensuring our product stands out in the productivity mining area;
• Create Epics, User Stories, and Use Cases based on selected document structure (including Acceptance Criteria);
• Contribute to the backlog planning and prioritization of tasks;
• Work closely with the CTO, other Product Analysts, Development and Customer Success teams - also work directly with customers to surface real needs before they become specs.

What should you bring to KYP.ai?
• 5+ years in a product role: BA, PM, PO, product analyst, or equivalent on genuinely complex SaaS, data, or enterprise platforms - not CRUD apps;
• Comfortable reading technical architecture and talking to engineers without a translator;
• UX thinking and capability to bring it into the product building process;
• Experience or strong interest in process intelligence, mining, task mining, or automation (RPA, etc.);
• Skilled in Epics, User Stories, BPMN/UML - and knows when to skip the template and just think;
• Intellectually restless: you get frustrated when you don't understand something deeply enough;
• Holds opinions, changes them when the evidence is better, and is precise about both.

What do we offer?
• B2B contract;
• Possibility to work fully remotely;
• Work on an innovative, exciting, off-beat product;
• Start-up flair paired with rock-solid technical expertise;
• Environment in which people genuinely care about each other;
• Technical skills development through knowledge sharing, cracking exciting problems on-the-job together, and lots of data to work with;
• Offices to work in Tychy (PL) and Berlin (DE) always when it is convenient;
• Premium medical package for you and your loved ones;
• Multisport card to keep you fit;