Cloud Support Engineer
⚲ Warszawa, Wola
Do uzgodnienia
Wymagania
- AWS
- Azure
- Linux
- GCP
- Kubernetes
Opis stanowiska
Nasze wymagania:
Technical education or experience in IT roles strongly preferred.
AWS, Azure, Linux, GCP and containers (Kubernetes) experience strongly preferred.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in English is a must. Fluency in German is a plus.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.
Zakres obowiązków:
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues.
Strategy Platform administration and troubleshooting.
Maintaining high quality documentation for all related tasks.
Technical education or experience in IT roles strongly preferred.
AWS, Azure, Linux, GCP and containers (Kubernetes) experience strongly preferred.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in English is a must. Fluency in German is a plus.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.
Zakres obowiązków:
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues.
Strategy Platform administration and troubleshooting.
Maintaining high quality documentation for all related tasks.
🔍 Dekoder Ogłoszenia
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Technical education or experience in IT roles strongly preferred.
Chcemy kogoś z doświadczeniem, ale niekoniecznie formalnym wykształceniem, co może oznaczać niższe oczekiwania co do formalnych kwalifikacji, ale wyższe co do praktyki.
🟡
AWS, Azure, Linux, GCP and containers (Kubernetes) experience strongly preferred.
Chociaż wymieniono wiele technologii, 'strongly preferred' może sugerować, że nie oczekuje się biegłości we wszystkich, a raczej w kluczowych dla stanowiska.
🔴
Practical experience managing critical customer issues is a plus.
Może to oznaczać, że będziesz musiał radzić sobie z problemami pod presją czasu i klientów, co może być stresujące.
🔴
Must possess an enthusiastic personality and foster a positive work environment.
Oczekuje się od Ciebie nie tylko umiejętności technicznych, ale także aktywnego wpływania na atmosferę w zespole, co może być interpretowane jako presja na bycie 'wiecznie pozytywnym'.
🔴
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Obejmuje to zarówno rutynowe zadania, jak i potencjalne awarie wymagające pracy poza standardowymi godzinami.