Cloud Support Engineer with English and German
⚲ Warszawa, Wola
Do uzgodnienia
Wymagania
- AWS
- Azure
- Linux
- GCP
Opis stanowiska
Nasze wymagania:
echnical education or experience in IT roles strongly preferred.
AWS, Azure, Linux, GCP and containers experience strongly preferred.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in both English and German are required.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.
O projekcie:
The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.
Zakres obowiązków:
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
Strategy Platform administration.
Maintaining high quality documentation for all related tasks.
echnical education or experience in IT roles strongly preferred.
AWS, Azure, Linux, GCP and containers experience strongly preferred.
Practical experience managing critical customer issues is a plus.
Must possess an enthusiastic personality and foster a positive work environment.
Strong written and verbal communication skills in both English and German are required.
Well-organized with effective time management skills.
Team player - always willing to give support to others and ask for help if needed.
Ability to work independently.
Attention to detail.
O projekcie:
The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.
Zakres obowiązków:
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
Strategy Platform administration.
Maintaining high quality documentation for all related tasks.
🔍 Dekoder Ogłoszenia
🔴
enthusiastic personality and foster a positive work environment
Oczekuje się, że będziesz aktywnie przyczyniać się do dobrej atmosfery, nawet w trudnych sytuacjach.
🔴
Ability to work independently
Możesz być pozostawiony sam sobie z problemami, bez natychmiastowego wsparcia.
🔴
Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage
Obejmuje to pracę w nocy i weekendy, gdy wystąpią awarie.
🟡
collaboration with Technical Support and Technology teams on troubleshooting of platform related issues
Może oznaczać, że będziesz pośrednikiem w rozwiązywaniu problemów, a nie bezpośrednim wykonawcą.
🟡
Strategy Platform administration
Nazwa 'Strategy Platform' jest niejasna i może oznaczać dowolny system, który wymaga administracji.