DevOps & Cloud Operations Analyst (GCP)

At Jacobs, we're embarking on an exciting journey as we initiate the development of our Digital & Data Hub in the heart of Krakow. Our mission is to undertake projects spanning various industries, including Consumer and Manufacturing, Defence and Security, Energy and Utilities, Financial Services, Government and Public Services, Health and Life Sciences, and Transport.  Looking to grow your impact in DevOps and cloud infrastructure while working with modern GCP technologies? This is an opportunity to join Jacobs and play a key role in maintaining and optimizing a large-scale cloud environment supporting data-driven products. As an Analyst, DevOps & Cloud Infrastructure, you’ll work hands-on with cloud cost optimization, production operations, and infrastructure tooling, helping ensure stability, efficiency, and continuous improvement. You’ll collaborate with international teams, gain exposure to complex data and cloud ecosystems, and take ownership of meaningful initiatives, all while building your expertise in a supportive and experienced environment. Responsibilities: • Monitor, analyze, and optimize GCP cloud costs, including BigQuery usage and resource governance • Develop and maintain dashboards (Looker Studio) and data pipelines in BigQuery for cost and operational reporting • Support production operations, including alert triage, incident response, and participation in on-call rotation • Maintain and enhance monitoring and alerting systems (Zabbix, Opsgenie/Jira Service Management, log alerting) • Automate infrastructure and operational processes using Python, Bash, Jenkins, and Ansible • Manage operational tasks such as IAM access, infrastructure configuration, and environment setup • Support tooling migrations (e.g., Opsgenie to Jira Service Management) • Create and maintain technical documentation (runbooks, playbooks, procedures) • Collaborate with vendors and optimize SaaS tool usage and licensing costs • Work closely with cross-functional teams, sharing knowledge, providing updates, and identifying risks Here's what you'll need: • 3+ years of experience in DevOps, SRE, Cloud Operations, or similar roles • Hands-on experience with Google Cloud Platform (BigQuery, Compute Engine, IAM, Cloud Storage, billing) • Strong SQL skills, particularly with BigQuery • Proficiency in Bash and Python for automation and data processing • Experience with monitoring and alerting tools (e.g., Zabbix, Opsgenie, PagerDuty, Jira Service Management) • Experience with CI/CD pipelines (Jenkins) and configuration management (Ansible) • Proficiency with Git/GitHub • Experience building dashboards (Looker Studio, Power BI, Tableau, or similar) • Comfortable working in Linux environments (SSH, cron, log analysis) • Strong prioritization, communication, and collaboration skills in distributed teams • Ability to produce clear technical documentation (runbooks, procedures, reports) • Willingness to participate in an on-call rotation, including after-hours support for P1/P2 production incidents and occasional availability aligned with US time zones (including late evening hours in Poland for deployments) Nice to have: • Google Cloud certifications (e.g., Associate or Professional level) • Experience with Jira Service Management, Confluence, or Atlassian ecosystem • Familiarity with Terraform or Infrastructure as Code practices • Experience with PostgreSQL administration • Exposure to Kubernetes and containerized workloads • Understanding of networking fundamentals (VPNs, firewall rules, peering) • Background in data analytics, geospatial, or transportation-related domains We offer:  • Rewarding employment - full-time employment with a salary that matches your qualifications • Hybrid work model - enjoy the flexibility of working mostly from home • Flexible hours - start your day anytime between 7:30 and 10:00 AM • Comprehensive benefits, including Lux Med medical care, psychological support, life insurance, My Benefit cafeteria system, Multisport card co-financing, and a car/bike park sharing system • Co-financed holidays - enjoy "Wczasy pod Gruszą" for a well-deserved break • Global projects - engage in exciting international projects • Inclusive networks - join our diverse employee networks like Women's Network, OneWorld, PRISM, Careers Network, Green Team, SpeakUp, Collectively, and more • Continuous learning - participate in our Graduate Development Program, Learners’ Community, and self-learning platforms • Language courses - enhance your skills with courses in English, German, and Polish We know that if we are inclusive, we’re more connected, and we’re more creative.  We accept people for who they are.  Find out more about life at Jacobs.   As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy.   If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team recruitmentpoland@jacobs.com