DevOps Engineer

Nasze wymagania: Customer-focused, proactive problem solver with attention to detail Knowledge of APIs and experience with troubleshooting logs Familiarity with version control (Git) and comfort contributing small code or configuration changes Basic scripting and programming experience (Bash, Python, PHP, MySQL) EU citizenship Fluent English: B2/C1 Being open to occasional business trips abroad and visits in our office in Katowice Mile widziane: Clearance A knowledge in the following domains would be considered as an asset: ITSM Tools (Service Now, BMC Atrium, Patrol, Proactive Net…) Oracle database vTOM or other job scheduling tools WebLogic OSB / SOA PHP / MySQL UNIX and Windows operating system commands Networking fundamentals (VLAN, DNS, …) Data Center operations O projekcie: We are looking for DevOps Engineer to join Sopra Steria Polska and one of our innovative international squads. You will provide technical support and drive continuous improvement of our tooling ecosystem. In this role, you will work directly with internal customers and take on technical tasks within a DevOps oriented environment. Note that we can only offer cooperation to people who are located in Poland and have EU citizenship. Tech stack on the project:​ Bash, Python, PHP, MySQL, Git Working hours: You will work in shifts (7 AM – 20 PM) and 24/7 support on call. Zakres obowiązków: Receiving, logging, and managing requests from customers Following and improving service operation procedures defined by concerned services Following up on requests in the ticketing or logging systems Investigating and resolving issues, acting as a point-of-contact for end users and internal stakeholders Maintaining a high degree of customer service and adhering to IT service management principles. Participating in tooling and system development, maintenance, and updates (including minor code or configu-ration changes) Performing log analysis and root-cause debugging Monitoring production performance, production jobs, and application health Writing or enhancing scripts and automation to streamline repetitive tasks Supporting CI/CD pipeline updates and troubleshooting build or deployment processes Providing training and technical support to end users and team members Writing and updating documentation and procedures, contributing to the knowledge base Collaborating with peers in an international, DevOps-minded environment Oferujemy: BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)