Junior Cloud Operations Engineer

Nasze wymagania: Interest in cloud technologies and operational work. Understanding of AWS or cloud concepts in general. Familiarity with Linux command-line usage. Understanding of IT infrastructure basics (networking, operating systems, monitoring). Strong problem-solving approach and attention to detail. Process-oriented mindset with the ability to work within structured operational frameworks (in.ex.ITIL). Good English communication skills (written and spoken). Exposure to a technical support, service desk, or operational process environment in an IT or technology setting, with an ability to follow structured processes and troubleshoot technical issues. Mile widziane: Practical exposure to AWS CloudFormation,EC2, S3, RDS. Familiarity with log aggregation and monitoring tools such as Sumo Logic, Splunk, or similar platforms. ITIL certification (e.g., ITIL Foundation). Certifications such as AWS Cloud Practitioner. Language certificates (in.ex. FCE). Experience working in a shift-based or support environment. O projekcie: As a Cloud Operations Engineer, you will be part of the team responsible for the availability, stability and performance of Alfa’s cloud-hosted environments. Working closely with senior engineers, you will support our AWS-based infrastructure and Linux-based systems used by clients around the world. This is a shift-based operational role (including evenings, nights, and weekends on rotation), ensuring 24/7 coverage of mission-critical services. Zakres obowiązków: Monitor and support cloud environments running on AWS (including services such as CloudFormation, EC2, S3, RDS, etc.). Use and maintain AWS CloudFormation tool for provisioning and updating environments. Perform daily operational checks, incident handling, patching, and system maintenance. Follow defined processes, documentation, and SLAs to ensure high service quality. Collaborate with senior engineers to resolve complex technical issues. Participate in continuous improvement initiatives and learn industry best practices. Take part in structured training and certification opportunities within cloud and operations. Oferujemy: A chance to join one of the fastest-growing teams in Alfa’s new Gdańsk Smart Hub. Full training and development plan, we will guide you through cloud fundamentals, AWS services, operations, and best practices. Access to certification paths, internal workshops and mentoring. Work in a friendly, international, and collaborative environment. You'll work closely with teams across the UK, Europe, US and APAC. Quarterly company events in EMEA (travel required up to 4x/year). Competitive salary and shift allowance.