Mid-Level Infrastructure & Service Operations Engineer – IT & DevOps

Unleash the Power of Infrastructure — Drive Innovation in IT & DevOps! Krakow-based opportunity with hybrid work model (up to 3 days remote). As a Mid-Level Infrastructure & Service Operations Engineer, you will be working for our client, a leader in IT and digital solutions. You will play a crucial role in maintaining the operational excellence of their infrastructure, ensuring seamless service delivery, and supporting their mission to deliver reliable and resilient software solutions. This is a unique opportunity to contribute to cutting-edge IT operations and automation initiatives, fostering your career growth within a dynamic environment. Your main responsibilities: • Ensure the operational stability, integrity, and availability of products and services supported by the team. • Maintain high data quality and compliance within Service Management systems and adhere to relevant standards and controls. • Support incident and change management processes by identifying, resolving, and communicating issues effectively. • Collaborate with stakeholders to communicate impact, expectations, and upcoming changes. • Ensure service resilience, availability, and recovery objectives are met across all software solutions. • Implement engineering changes focused on enhancing customer experience and system performance. • Develop, deploy, and automate infrastructure changes to meet load, security, performance, and resilience requirements. • Drive automation of build, testing, and deployment processes to ensure high-quality, predictable outcomes. • Monitor systems proactively and support initiatives to improve service quality and stability. • Stay informed about current tools and technologies related to GO&A. You're ideal for this role if you have: • 3+ years of experience in an engineering or infrastructure support role. • Fluent English communication skills. • Proven experience in incident and change management processes. • Hands-on experience with JIRA, T-SQL/SQL, Linux, and Bash scripting. It is a strong plus if you have: (optional)• Experience with Smart Forms Designer or Kofax. • Knowledge of Venafi – Certificate management. • JavaScript skills. • Fluency in French. • DevOps methodologies and toolsets. Language Required for the role: • Fluent English. Eligibility to work in this role: • Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.