Network Operations Center Engineer

You will join an SRE-aligned operations team responsible for keeping a mission-critical, global cloud platform reliable, performant, and secure. The project focuses on 24/7 cloud operations, proactive monitoring, incident response, and continuous improvement of observability coverage across multi-region GCP environments. You will work closely with SRE, Cloud Engineering, and development teams to maintain high availability, support business continuity, and drive operational excellence. • Monitor cloud infrastructure across multiple regions using advanced observability and monitoring tools. • Respond to alerts and incidents in real time; provide supporting data for root cause analysis and escalate issues when required. • Troubleshoot issues related to cloud networking, containers, storage, and APIs. • Maintain and continuously improve troubleshooting guides (TSGs), incident response procedures, and operational documentation. • Collaborate with SRE, Cloud Engineering, and development teams to resolve infrastructure and reliability issues. • Perform routine health checks across the cloud environment. • Perform routine patching and upgrades of observability and monitoring agents across the platform. • Ensure compliance with SLAs, security policies, and operational standards. • Participate in a 24/7 on-call rotation and support disaster recovery and business continuity activities. • Analyze performance metrics and provide recommendations for optimization and automation. • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). • 1–2 years of experience in a NOC, operations, or cloud infrastructure support role. • Strong understanding of cloud platforms and services (AWS, Azure, GCP). • Familiarity with container orchestration technologies (Kubernetes, GKE) and CI/CD pipelines. • Experience with monitoring and logging tools such as Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumo Logic, New Relic, or similar solutions. • Proficiency in Linux/Unix environments. • Basic scripting or automation skills (Python, Bash, PowerShell) and/or Infrastructure as Code exposure (Terraform). • Strong communication skills, with the ability to document incidents and collaborate effectively during Must possess a legal work permit in Poland General benefits - depends on the form of employment • Hybrid work model combining office & remote work • Attractively located office with collaboration spaces • Onsite parking space for employees • Referral program with financial bonus • Life Insurance • Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment • Access to internal Learning Platform with multiple trainings oriented for professional growth Lifestyle benefits: • Access to MyBenefit platform (Multisport included) • Team Building activities • Charity initiatives • Working environment promoting diversity and inclusion Health benefits: • Private medical care - Platinum Package