Platform Support Engineer
⚲ Kraków
21 000 - 25 200 PLN netto (B2B)
Wymagania
- Kubernetes
- Unix
- Service Meshes
- ITIL
Opis stanowiska
Kubernetes Platform Support Engineer
Role - Platform support engineer
Location – Kraków, Poland - Hybrid
Role - Contract
Roles and Responsibilities
· Ensure the reliability, availability, and performance of the infrastructure platform.
· Collaborate in diagnosing and resolving IKP infrastructure issues.
· Support the deployment, configuration, and maintenance of Kubernetes platform.
· Troubleshoot and resolve incidents, performance issues, and integration failures. Perform root cause analysis and implement reliability improvements.
· Provide 24x7 support as part of an on-call Rota. Weekend support is required.
Skills & Experience Required
· Solid technical knowledge and experience with Kubernetes administration. 3+ years of hands-on experience with Kubernetes administration. Strong knowledge of Kubernetes concepts and operations and troubleshooting tools.
· Understanding of containerization and orchestration. Experience with Unix administration skills. Experience with Service Meshes is a plus.
· Understanding of ITIL processes and automation skills. Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes. Familiarity with infrastructure as a code.
· Strong analytical and communication skills. You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience. You must be able to work effectively within a team and across different teams.
· Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
Role - Platform support engineer
Location – Kraków, Poland - Hybrid
Role - Contract
Roles and Responsibilities
· Ensure the reliability, availability, and performance of the infrastructure platform.
· Collaborate in diagnosing and resolving IKP infrastructure issues.
· Support the deployment, configuration, and maintenance of Kubernetes platform.
· Troubleshoot and resolve incidents, performance issues, and integration failures. Perform root cause analysis and implement reliability improvements.
· Provide 24x7 support as part of an on-call Rota. Weekend support is required.
Skills & Experience Required
· Solid technical knowledge and experience with Kubernetes administration. 3+ years of hands-on experience with Kubernetes administration. Strong knowledge of Kubernetes concepts and operations and troubleshooting tools.
· Understanding of containerization and orchestration. Experience with Unix administration skills. Experience with Service Meshes is a plus.
· Understanding of ITIL processes and automation skills. Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes. Familiarity with infrastructure as a code.
· Strong analytical and communication skills. You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience. You must be able to work effectively within a team and across different teams.
· Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
🔍 Dekoder Ogłoszenia
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Ensure the reliability, availability, and performance of the infrastructure platform.
Twoim głównym zadaniem będzie utrzymanie stabilności i wydajności istniejącej platformy, co często oznacza gaszenie pożarów i rozwiązywanie problemów, a nie budowanie nowych rozwiązań.
🔴
Collaborate in diagnosing and resolving IKP infrastructure issues.
Będziesz musiał współpracować z innymi zespołami, co może oznaczać długie dyskusje i szukanie winnych zamiast szybkiego rozwiązywania problemów.
🔴
Provide 24x7 support as part of an on-call Rota. Weekend support is required.
Oczekuje się od Ciebie dostępności poza standardowymi godzinami pracy, w tym w weekendy, co może prowadzić do częstych przerw w życiu prywatnym.
🔴
You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience.
Oczekuje się od Ciebie nie tylko technicznych umiejętności, ale także zdolności do efektywnego komunikowania złożonych problemów technicznych nietechnicznym odbiorcom, co może być frustrujące.
🟡
Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes.
Praca w bankowości oznacza rygorystyczne procesy i procedury, które mogą spowalniać wdrażanie zmian i wymagać dokładnej dokumentacji.