Site Reliability Engineer

Job ID 98508
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

Why join us
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

About the role
We are looking for a Infrastructure Engineer & SRE to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.
The mandatory requirements are 4+ years of hands-on experience operating Kubernetes in production, strong Linux and command line skills, troubleshooting complex systems, experience with AWS or Azure, and an upper-intermediate English level.

Must haves
• Hands-on experience of at least 4 years operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.
• Upper-intermediate English level.

Nice to haves
• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
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CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.
What you will do
• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Perks and benefits
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Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps;

• Competitive compensation: We match your skills and contributions with USD-based compensation and budgets for education, fitness, and team activities;
• A selection of exciting projects: Work with Fortune 500 enterprises and leading product brands using modern solutions;
• Flextime: Flexible schedule with remote and office options for work-life balance;
Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:
• Short online form to confirm basic requirements
• 30–60 minute skills assessment
• 5-minute introduction video
Synchronous stage – Live interviews
• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates
If it’s a match—you’ll get an offer!