Solution Architect (Site Reliability & Observability area) | f/m/d
ERGO Technology & Services S.A.
⚲ Warsaw, Gdansk
Opis stanowiska
As a Solution Architect, you will be the key owner of our SRE, observability and monitoring strategy. You’ll work closely with engineers and internal customer teams to automate operations, improve reliability and get maximum value from modern observability tools – including leveraging AI and AI agents. This role focuses on architectural decisions, designing integrations, and ensuring best practices. How you will get the job done - defining the strategic vision for site reliability engineering, observability and platform engineering and planning tactical steps for implementation - supporting, advising, and coaching engineers in the teams - scouting and analysing new observability features – matching them to business needs - defining standards/best practices for automated service operations, observability framework including alerting, SLOs, and distributed tracing across digital products - advising internal customers about the value of Site Reliability Engineering, Observability and Monitoring - consulting internal customer teams on how to automate their service operations and leverage observability tools effectively - leveraging AI and AI agents to modernise the service