Team Lead, Site Reliability Engineering

Veeam Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role Veeam is expanding its Site Reliability Engineering (SRE) organization to support Veaam services. As an SRE Team Leader, you will build and lead a high-performing team that partners with product, platform, and security engineering to make our systems reliable, scalable, and observable from the ground up. You’ll collaborate with peer engineering leaders to embed reliability into service roadmaps. You’ll drive adoption of SRE principles (SLIs/SLOs/error budgets) and operate a healthy, daytime follow-the-sun on-call model in partnership with other regions. You will lead your team to make improvements in the overall operability, reliability, resilience, and security of the services we support. What You’ll Do People & Team Leadership - Hire, onboard, and develop your SRE team - Encourage culture that prioritizes learning and engineering over fault-finding and firefighting - Ensure a sustainable operational coverage; monitor on-call health and workload Reliability Strategy & Governance - Establish and operationalize SLIs/SLOs and error budgets with service owners - Run reliability reviews and hold teams accountable to outcomes - Define reliability standards, runbooks, readiness checklists, and alerting patterns (including SLO-based alerting) Operations & Incident Excellence - Ensure incident response readiness - Lead and coordinate major incidents - Measure MTTR, change failure rate, SLO posture, and repeat-incident reduction Engineering & Automation - Lead software-first reliability investments: observability, resilience testing/chaos, and self-service guardrails - Drive platform improvements and internal tools