ServiceNow Developer

Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions. Project information: • Type of project: IT services • Office location: Warszawa, plac Europejski • Work model: Hybrid - 20% onsite • Budget: 130-160 PLN net/h - b2b • Project language: English • Project length: Long-term • Only candidates with citizenship in the European Union and based in Poland • Start date: ASAP (depending on candidate's availability) Your responsibilities • Develop and implement ServiceNow configurations and customizations • Analyse business needs and advise on new platform functionalities • Design and develop custom solutions within ServiceNow • Perform testing, validation, and code reviews to ensure quality and stability • Collaborate with architects and administrators on development projects • Maintain and manage ServiceNow instance, ensuring performance and security • Support integrations with external systems (REST, Web Services, SSO, LDAP) • Troubleshoot incidents and implement bug fixes and improvements • Create and maintain technical documentation, SOPs, and knowledge base articles • Contribute to continuous improvement, risk management, and platform optimization We pay attention to candidates who have • 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role • Hands-on experience in ServiceNow development, configuration, and maintenance • Strong understanding of ServiceNow platform and its product ecosystem • Experience in custom solution development and DevOps environments • Knowledge of Service Management processes • Experience with integrations (REST, SOAP, SSO, LDAP, Web Services) • Understanding of IT security standards and complex system environments • Ability to analyse requirements and support technical solution design • Strong analytical thinking, attention to detail, and problem-solving skills • Good communication skills and English at min. B2 level Certifications (required) • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) or equivalent Nice to have • Experience with ServiceNow on-premise environments • Knowledge of MariaDB, performance tuning, and backend maintenance • Experience in solution design and architecture support We offer • Hybrid work model (Warsaw – approx. 20% onsite) • Long-term project ensuring stability • Opportunity to work in a secure, enterprise-level environment • Collaboration with experienced international teams • Real impact on platform development, maintenance, and optimization Additional information Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)