ServiceNow HRSD Developer

We are looking for an experienced ServiceNow HRSD Developer to join a global transformation initiative integrating SAP SuccessFactors with ServiceNow HR Service Delivery (HRSD). In this role, you will contribute to building seamless, end-to-end employee service experiences, where SAP SuccessFactors acts as the system of record and ServiceNow HRSD serves as the employee-facing service platform. This position requires strong hands-on HRSD expertise, understanding of HR processes, and experience in cross-system HR integrations. Key Responsibilities HRSD Solution Design & Configuration • Design, develop, and enhance HRSD components including Case Management, Knowledge Management, Employee Center (ESC), Lifecycle Events, and Document Management • Configure HR services, business rules, UI policies, and workflow automations • Build employee service experiences aligned with HR processes and SuccessFactors data models • Ensure global process consistency across HRSD configurations SAP SuccessFactors Integration • Collaborate with integration teams to implement and validate data flows between SuccessFactors and ServiceNow HRSD • Support API-based integrations (REST/SOAP), IntegrationHub, and middleware solutions • Define data mappings and transformation logic to ensure cross-platform consistency • Ensure compliance with HR data security and privacy standards Platform Development & Technical Execution • Develop automation using Flow Designer and HR case workflows • Participate in upgrades, releases, and regression testing • Troubleshoot integration and configuration issues across both platforms • Collaborate with SAP and ServiceNow technical teams to ensure stability Collaboration & Delivery • Work closely with HR stakeholders, IT teams, and SuccessFactors consultants • Translate business requirements into scalable technical solutions • Contribute to design workshops and provide HRSD subject matter expertise • Support Agile or hybrid delivery methodologies Required Skills & Experience • 3+ years of experience as a ServiceNow Developer • Proven hands-on experience with ServiceNow HRSD • Strong knowledge of: • HRSD suite (Case & Knowledge Management, Employee Center, Lifecycle Events) • JavaScript and Glide API scripting • Flow Designer and Workflow Editor • REST/SOAP integrations and data transformation • Solid understanding of HR processes and employee data models (e.g., onboarding, employee lifecycle changes, organizational structures) • ServiceNow CSA and CIS-HR (HRSD) certifications • Very good command of English Nice to Have • Experience integrating SAP SuccessFactors (Employee Central, Onboarding, Org/Position Management) with ServiceNow • Familiarity with middleware platforms (IntegrationHub, Boomi, MuleSoft, SAP CPI) • Experience in large-scale, multi-country HR transformation programs • Knowledge of HR data privacy, role-based access, and security standards • German language skills We offer: • Remote working model • Full-time job agreement based on b2b • Private medical care with dental care (covering 70% of costs) • Multisport card • Life insurance