BTS GBS Signavio Manager (m/f/d)
⚲ Warszawa, Wola
Do uzgodnienia
Wymagania
- SQL
Opis stanowiska
Nasze wymagania:
University Degree or equivalent
Fluent in written and spoken English
5+ years in multi-national environment with hands on experience, serving as an IT Owner or senior business administrator for SAP Signavio platform is a must
5+ years working in cross-functional teams, especially between IT and business units.
Experience in managing similar BPM platforms is advantageous
Excellent experience of designing and configuring workflows in SAP Signavio
Excellent experience of leveraging SAP Signavio data for various kinds of reporting (e.g. through Signavio API)
Strong understanding of business process modeling, workflow automation, and reporting tools
Experience of working with SAP and ServiceNow is an advantage
Good understanding of the SAP Transformation Suite
Technical certifications are considered an advantage, especially in BPM, ITIL, or SAP Signavio
Good interpersonal skills - ability to listen and understand questions/problems being. communicated by end-users
Strong team player mindset
Zakres obowiązków:
Implement platform strategy and roadmap
Partner with the Signavio Platform IT Owner to execute the platform strategy, ensuring scalability and alignment with technology standards and best practices
Business Relationship Management
Build strong relationships with Global Business Services stakeholders to understand business needs, priorities, industry trends, and supplier roadmaps, ensuring timely and high-quality solution delivery
Collaborate closely with internal teams and external vendors to support the delivery of effective and high-quality solutions
Knowledge management
Act as a key point of contact for the GBS user community, providing guidance on systems and best practices
Share knowledge and support end-users with global processes through issue and change request resolution
Promote best practices and support the adoption and scaling of the Signavio platform across the organization
Provide consulting support and expertise in system and data integration
Documentation & Stewardship
Maintain up-to-date documentation in his/her scope of responsibility, Process flows, Enterprise structure and Competency Centre operational procedures
Work with power users or key business stakeholders to ensure that the documentation of the processes is aligned with the business
Operations
Support Problem Management activities by identifying root causes of reported issues
Identify the best technical solutions using internal expertise, SAP resources, and external vendors, and coordinate third-party escalations when needed
Oferujemy:
Competitive pay and attractive annual bonus
On‑going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
Lot of flexibility in terms of work arrangements (work from office or from home)
Private medical care (various options to choose) and life insurance
Employee pension and savings programs
JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
Multisport card, foreign languages classes
Wide variety of trainings, webinars and professional courses on our e‑learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
Working in a diverse and inclusive organization of over 40 different nationalities
University Degree or equivalent
Fluent in written and spoken English
5+ years in multi-national environment with hands on experience, serving as an IT Owner or senior business administrator for SAP Signavio platform is a must
5+ years working in cross-functional teams, especially between IT and business units.
Experience in managing similar BPM platforms is advantageous
Excellent experience of designing and configuring workflows in SAP Signavio
Excellent experience of leveraging SAP Signavio data for various kinds of reporting (e.g. through Signavio API)
Strong understanding of business process modeling, workflow automation, and reporting tools
Experience of working with SAP and ServiceNow is an advantage
Good understanding of the SAP Transformation Suite
Technical certifications are considered an advantage, especially in BPM, ITIL, or SAP Signavio
Good interpersonal skills - ability to listen and understand questions/problems being. communicated by end-users
Strong team player mindset
Zakres obowiązków:
Implement platform strategy and roadmap
Partner with the Signavio Platform IT Owner to execute the platform strategy, ensuring scalability and alignment with technology standards and best practices
Business Relationship Management
Build strong relationships with Global Business Services stakeholders to understand business needs, priorities, industry trends, and supplier roadmaps, ensuring timely and high-quality solution delivery
Collaborate closely with internal teams and external vendors to support the delivery of effective and high-quality solutions
Knowledge management
Act as a key point of contact for the GBS user community, providing guidance on systems and best practices
Share knowledge and support end-users with global processes through issue and change request resolution
Promote best practices and support the adoption and scaling of the Signavio platform across the organization
Provide consulting support and expertise in system and data integration
Documentation & Stewardship
Maintain up-to-date documentation in his/her scope of responsibility, Process flows, Enterprise structure and Competency Centre operational procedures
Work with power users or key business stakeholders to ensure that the documentation of the processes is aligned with the business
Operations
Support Problem Management activities by identifying root causes of reported issues
Identify the best technical solutions using internal expertise, SAP resources, and external vendors, and coordinate third-party escalations when needed
Oferujemy:
Competitive pay and attractive annual bonus
On‑going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
Lot of flexibility in terms of work arrangements (work from office or from home)
Private medical care (various options to choose) and life insurance
Employee pension and savings programs
JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
Multisport card, foreign languages classes
Wide variety of trainings, webinars and professional courses on our e‑learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
Working in a diverse and inclusive organization of over 40 different nationalities
🔍 Dekoder Ogłoszenia
🔴
Partner with the Signavio Platform IT Owner to execute the platform strategy, ensuring scalability and alignment with technology standards and best practices
Może oznaczać, że będziesz głównie wspierać istniejącego właściciela platformy, a nie samodzielnie ją prowadzić.
🔴
Build strong relationships with Global Business Services stakeholders to understand business needs, priorities, industry trends, and supplier roadmaps, ensuring timely and high-quality solution delivery
Może oznaczać, że duża część pracy będzie polegać na komunikacji i negocjacjach z różnymi działami, a nie tylko na technicznym wdrażaniu.
🔴
Good interpersonal skills - ability to listen and understand questions/problems being. communicated by end-users
Może oznaczać, że będziesz często zajmować się rozwiązywaniem problemów zgłaszanych przez użytkowników końcowych, co może być czasochłonne.
🔴
Strong team player mindset
Może sugerować, że oczekuje się od Ciebie elastyczności i gotowości do przejmowania zadań wykraczających poza ścisły zakres roli, jeśli wymaga tego dobro zespołu.