Business Process Owner — Finance (O2C Ops)
Margo
⚲ Remote
26 880 - 31 920 PLN (B2B)
Wymagania
- O2C
- User stories
- UAT
- Audit
- Salesforce
- Resistance
Opis stanowiska
O projekcie: Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together. If you are ready to drive meaningful change and shape the future of the industry, apply today! Wymagania: - 5+ years of experience in Finance operations with an Order-to-Cash (O2C) focus. - Prior experience in a Salesforce-enabled environment is preferred. - Salesforce platform literacy to evaluate agent-assisted automations. - Autonomous, structured approach to managing workloads. - Proven ability to act as a change champion and overcome user resistance. Codzienne zadania: - Map out detailed current and future-state Order-to-Cash processes. - Write Finance user stories with clear context and prioritize based on business value and friction points. - Design test scenarios, lead UAT sign-off sessions, and document expected behaviors. - Ensure platform automations respect audit trails, segregation of duties, and SOX controls. - Measure and track adoption KPIs such as activation rates and processing times. - Provide necessary materials to train agents and onboard users.