CRM Product Owner (1 Year Maternity Cover)
⚲ Katowice
Do uzgodnienia
Wymagania
- Product Management
- UX
- CRM
Opis stanowiska
Description
Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain.
Responsibilities:
• Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices.
• Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX).
• Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team.
• Actively participate in ceremonies and work closely with your squad and other departments to refine processes.
• Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy.
• Partner with other Product Owners and internal departments to align on a unified company vision and project goals.
• Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization.
• Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.
About you:
• Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
• Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries.
• Speak and Write fluently in English who thrives in international, multicultural environments.
• Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills.
• Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value.
• Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage.
• Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage.
So what can you expect from ComeOn as a place of work?
• A competitive remuneration package inc. a company bonus scheme!
• Fantastic quarterly team events and weekly company events
• A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
•
+ Local benefits
A Bit About ComeOn Group
We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.
We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
Want to know more about us? Just visit our website http://www.comeon-group.com/ or any of our social media channels to take a deep dive into our culture!
Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain.
Responsibilities:
• Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices.
• Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX).
• Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team.
• Actively participate in ceremonies and work closely with your squad and other departments to refine processes.
• Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy.
• Partner with other Product Owners and internal departments to align on a unified company vision and project goals.
• Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization.
• Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.
About you:
• Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
• Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries.
• Speak and Write fluently in English who thrives in international, multicultural environments.
• Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills.
• Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value.
• Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage.
• Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage.
So what can you expect from ComeOn as a place of work?
• A competitive remuneration package inc. a company bonus scheme!
• Fantastic quarterly team events and weekly company events
• A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
•
+ Local benefits
A Bit About ComeOn Group
We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.
We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
Want to know more about us? Just visit our website http://www.comeon-group.com/ or any of our social media channels to take a deep dive into our culture!
🔍 Dekoder Ogłoszenia
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own your domain
Masz pełną odpowiedzialność za CRM, ale bez gwarancji realnego wpływu na strategiczne decyzje.
🟡
dedicated cross-functional development team
Zespół jest przypisany do Twojego produktu, ale może być również podzielony między inne projekty.
🔴
seamless and hassle-free user experience (UX)
Oczekuje się, że stworzysz idealne doświadczenie użytkownika, co może być trudne do osiągnięcia w praktyce.
🟡
refine processes
Może oznaczać wprowadzanie drobnych usprawnień lub gruntowną przebudowę istniejących, często nieefektywnych, procesów.
🔴
elevate the overall player experience
Twoim celem jest znacząca poprawa doświadczeń graczy, co może wymagać dużych nakładów pracy i zasobów.