Customer Success Management Analyst with German (SAS)

Wymagania: - Advanced proficiency in Inside Sales - Advanced proficiency in Sales Pursuit Management - A minimum of 1 year of experience in relevant related skills - Language(s) Required: German and English - minimum level C1 required. - Microsoft certificates are good to have (required to do it in a fast pace after joining) O firmie: - Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. - In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. - Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Zakres obowiązków: - Connect with key business and technical decision makers during customer conversations, removing technical blockers and promoting upselling and cross-selling. - Present Microsoft Cloud solutions that align with each client’s business needs. - Provide clear technical overviews and accurate pricing guidance. - Support customers with solution demos, evaluations, and feasibility checks. - Stay up to date with the latest Microsoft and competitor cloud technologies. - Participate in training sessions delivered across the global or EMEA teams. - Meet and exceed sales and revenue goals. - Drive Customer Engagement and Solution Growth, by: - Connecting with key business and technical decision-makers to assess organizational needs, propose the most suitable Microsoft solutions, and demonstrate their strategic value while providing technical guidance with the goal of increasing deal size and revenue per win - Gathering insights into clients’ businesses and leveraging existing architectural approaches to drive opportunity growth through upselling and cross-selling. - Understanding and assessing customers’ business environments and resulting needs to propose the most customer-centric solutions within a specific Solution Area focus; integrating security into customer discussions to identify potential up-sell and cross-sell opportunities. - Showcasing Microsoft solutions to customers through demos, evaluations, and tailored offers. - Positioning Microsoft solutions favorably against competitors. - Collaborating internally with CLM teams on account planning, reviews, joint calls, and solution updates. - Engaging with DAS and Partners on co-sell referrals and handovers. - Participating in pipeline review meetings and driving engagement on top deals. Oferujemy: - Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach. - A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification). - Employee Assistance Program - legal, financial, and psychological consultations. - Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares. - Paid employee referral program. - Private medical care, life insurance. - Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).