Digital Service Manager (IBM Hosting)

We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. The role includes responsibility for daily operations, service performance, vendor coordination, and the strategic development of IBM i & IBM z hosting platforms. This position offers the opportunity to contribute to a dynamic and evolving digital infrastructure. Responsibilities • Acting as global Service Owner for IBM i & IBM z platforms. • Overseeing day-to-day operations to ensure availability, reliability, and security. • Managing the hosting supplier including SLAs, finance follow-up, and continuous improvement. • Driving the service roadmap in alignment with business and IT strategy. • Supporting incident handling and operational stability. • Working closely with architects, security, and service management teams. Qualifications • Proven experience in managing digital services within IBM Hosting environments. • Strong understanding of digital infrastructure and service management principles. • Excellent communication and stakeholder management skills. • Ability to work collaboratively across diverse teams and manage multiple priorities. • Relevant technical certifications or educational background in IT, digital services, or related fields are preferred. • Analytical mindset with problem-solving capabilities. Benefits • Opportunity to work remotely, providing flexibility and work-life balance. • Collaborative environment promoting professional growth and development. • Flexible work arrangements supporting remote team management. • Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere. • Agile approach and no bureaucracy. • Outstanding integration trips to various places in Europe for all employees. • Activities to support your well-being and health. • Luxmed Gold Extended medical care and Multisport Plus benefit.