EMEA Technology Change & Adoption Lead

O projekcie:
As Fresenius Digital Technology, we are an integral part of the Fresenius Group, responsible for the IT of the healthcare group and its business segments. We ensure a frictionless interface of IT and business operations so that all employees in production, logistics, and other areas can work efficiently and without interference.

We are seeking a proactive and detail-oriented EMEA Technology Change & Adoption Lead to join our global team. You will work closely with two experienced Change Adoption Managers based in the UK and US to support technology adoption initiatives for a large medical organization. The organization is currently going through a program of IT centralization and standardization. This role is critical in ensuring smooth communication, training, and change strategies for end-user technologies.

Your daily tasks will include:
Content Development:

- Draft and edit technology communications for end users in clear, professional English and German- Create and maintain user guides, FAQs, and quick reference materials for tools such as Microsoft 365- Share support Major Incident communications at the global, regional and local levels in the EMEA time zones

Training & Workshops:

- Design and deliver virtual workshops focused on end-user tools (e.g., Office 365 apps. Copilot)- Prepare training materials and coordinate logistics for sessions

Change Adoption Management Support:

- Develop and execute change strategies to drive adoption of new and existing technologies- Ability to bridge the gap between technical teams and end users by translating complex technology changes into clear, actionable guidance that supports successful adoption.- Monitor feedback and adoption metrics, providing reports and insights

Collaboration & Coordination:

- Work across time zones with UK and US colleagues using collaboration tools (Teams, SharePoint, etc.)- Ensure timely updates and alignment on priorities
What can we offer you:

- Opportunity to work on impactful technology adoption projects in a global medical organization- Flexible remote work environment- Collaborative team culture with exposure to international stakeholders- Benefit package (private medical health care, multisport card, life insurance, social fund, fruits in the office, integration events, employee pension program)- Work in a modern office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet in the office once a week or twice a month, depending where you are located)- Excellent teamwork culture and friendly atmosphere

Wymagania:
What is important from our point of view:

- Strong written and verbal communication skills in English and German- Experience in IT change management and technology adoption projects- Strong working knowledge of Microsoft 365 applications, including Outlook, Teams, and SharePoint, with the ability to educate, support, and upskill end users- Ability to create clear, user-friendly documentation and training content- Ability to work independently and manage multiple tasks- Strong organizational and time management skills- Experience supporting global teams across multiple time zones- Knowledge of change management frameworks (e.g., ADKAR, Prosci)