Expert Connectivity Carrier Manager – EMEA

Empower strategic connectivity — lead the future of global telecommunications! Krakow-based opportunity with hybrid work model. As an Expert Connectivity Carrier Manager – EMEA, you will be working for our client, a leading international financial services organization. You will play a pivotal role in managing and optimizing HSBC’s carrier relationships across Europe and the Middle East, ensuring the bank’s connectivity infrastructure is robust, compliant, and cost-efficient. Join a dynamic team dedicated to delivering cutting-edge digital services and enterprise excellence, while advancing your career in a global environment. Your main responsibilities: • Lead HSBC’s Connectivity team with all carrier-related matters within the EMEA region. • Support the global carrier manager in building a resilient and efficient carrier management function. • Maintain an accurate and current inventory of carriers across multiple markets. • Define and implement governance and processes for carrier management, including service/performance tracking, contract management, and third-party oversight. • Ensure carrier compliance with HSBC’s standards and evidencing adherence through rigorous monitoring. • Collaborate with finance and procurement teams to negotiate and secure optimal commercial terms. • Foster and maintain strong relationships with internal stakeholders and third-party carriers. • Participate in contractual negotiations, renewals, and market evaluations, including RFP processes. • Provide management with clear visibility into carrier performance and key metrics. You're ideal for this role if you have: • Minimum of 5 years of experience in the technology sector, with a focus on telecoms infrastructure and services. • Proven expertise in managing complex IT infrastructure within regulated environments. • Strong knowledge of industry-standard carrier services and infrastructure/circuits. • Experience working within the financial services or banking sector preferred. • Solid experience in managing third-party vendors and suppliers. • Excellent commercial acumen and negotiation skills. • Ability to communicate technical matters effectively to non-technical stakeholders. • Customer-oriented mindset with a proactive approach to relationship management. • Fluent in English, with good command of Polish. It is a strong plus if you have: (optional)• Certifications in telecom or vendor management. • Previous experience working in a multinational organization. Eligibility for the role: • Only candidates with an existing legal right to work in the European Union will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.