JustJoin.IT
Hybrydowo
Mid
New
Helix Configuration Engineer - ITSM & catalog config
emagine Polska
⚲ Pune
Wymagania
- IT Service Management (ITSM)
- Security Management (Workplace)
- Documentation
Opis stanowiska
• Focus: ITSM module configuration and service catalog • Key Skills: - ITSM module config - Service catalog & Digital Workplace config - Workflow & Approval process implementation • Responsibilities - Configure Incident, Problem, Change, Request Management - Configure Digital Workplace catalog and service offerings - Implement approval flows and SLAs - Maintain configuration documentation