Implementation Project Manager (Travel domain)

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We’re currently expanding the team within our Cyclad Travel Division and looking for an Implementation Project Manager who will play a key role in managing end-to-end implementation of Cytric solutions for global customers. Project information: • Industry: Travel technology • Type of project: managing Cytric Travel & Expense end-to-end implementations, migration projects, implementation consulting, and support • Office location: Warsaw (Wola) • Remote work: yes, 100% remote • Project language: English • Project length: permanent • Assignment start date: 06.2026 or later Project scope: • Manage implementation of Cytric Travel & Expense solutions for global customers • Analyze customer systems and service requirements, build process to accommodate requirements with product capabilities • Oversee technical operations and coordinate delivery teams to ensure efficient integration into client software ecosystem and infrastructure • Define project methodology, goals, objectives, resource planning and budgeting • Define project governance, roles and responsibilities and determine deliverables per project phase • Design scheduled phases/timeline for large projects of online travel technologies • Define project scope and configuration document that reflects customer requirements • Lead client-facing project communication; liaise with external and internal stakeholders • Monitor and evaluate project performance to identify areas of improvement • Identify and mitigate key risks and issues impacting delivery and customer satisfaction • Provide detailed project status updates and generate regular reports to stakeholders • Monitor project budget and resource allocation • Act as a Subject matter expert and product technical support to pre-sales, sales and marketing teams Competence demands: • University degree in Tourism, Project Management, Business or IT • Experience working as a Project Manager/ Coordinator, preferably in the travel industry • Knowledge of methods and procedures used during the software development process • Valid experience in business travel industry, ideally in Travel Management Company • Knowledge of GDS systems, preferably Amadeus GDS • Experience working with OBTs, most preferably Cytric Travel & Expense • Ability to manage the different phases of a project, following company’s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project closing • Fluent English – min. B2 We offer: • Long-term cooperation based on B2B • Private medical care with dental care (covering 70% of costs). Family package option possible • Multisport card (also for an accompanying person) • Life insurance • Possibility to work 100% remotely