IT Program Director F/M
⚲ Gdańsk, Oliwa
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Proven ability to coach and develop a high performing team
3-5 years managing managers and top technology talent
+5 years of experience delivering and operating technology, preferable in a merchandising, sales, service, ecommerce or Marketing technology role
Fluent in English
Strong balance of technical knowledge and business acumen
Strong analytical skills with a data driven mindset
Ability to collaborate, build strong relationships and communicate effectively with internal and external stakeholders, both orally and in writing
Ability to work at all management levels (executive management to operational teams)
Ability to innovate
Zakres obowiązków:
Obtain a high level of satisfaction from the merchandising leaders
Define and implement comprehensive technical capabilities and plans to enable the merchandising department strategy
Collaborate with Merchandising teams to automate service and processes enabling agents to do higher value work while reduce cost to service.
Leverage the latest developments in the selected technology partners to ensure the company maximizes benefits from purchased software.
Develop, monitor and improve key performance indicators for accountable technology products and stay within agreed SLAs
Identify and implement measures to reduce to total cost of ownership while improving capabilities provided to users
Develop manager and expert talents to create a healthy succession of key roles within the Merchandising IT team
Act as a general leader within the IT organization and be a trusted advisor to the Group IS Director and the IT Leadership Team
Active member of the IT leadership Team to drive the overall IT strategy
Oferujemy:
Experience working in an international environment.
Performance bonuses
Profit-sharing
Benefits (sport card, life and health insurance, trainings)
Hybrid working model (2 days per week)
Proven ability to coach and develop a high performing team
3-5 years managing managers and top technology talent
+5 years of experience delivering and operating technology, preferable in a merchandising, sales, service, ecommerce or Marketing technology role
Fluent in English
Strong balance of technical knowledge and business acumen
Strong analytical skills with a data driven mindset
Ability to collaborate, build strong relationships and communicate effectively with internal and external stakeholders, both orally and in writing
Ability to work at all management levels (executive management to operational teams)
Ability to innovate
Zakres obowiązków:
Obtain a high level of satisfaction from the merchandising leaders
Define and implement comprehensive technical capabilities and plans to enable the merchandising department strategy
Collaborate with Merchandising teams to automate service and processes enabling agents to do higher value work while reduce cost to service.
Leverage the latest developments in the selected technology partners to ensure the company maximizes benefits from purchased software.
Develop, monitor and improve key performance indicators for accountable technology products and stay within agreed SLAs
Identify and implement measures to reduce to total cost of ownership while improving capabilities provided to users
Develop manager and expert talents to create a healthy succession of key roles within the Merchandising IT team
Act as a general leader within the IT organization and be a trusted advisor to the Group IS Director and the IT Leadership Team
Active member of the IT leadership Team to drive the overall IT strategy
Oferujemy:
Experience working in an international environment.
Performance bonuses
Profit-sharing
Benefits (sport card, life and health insurance, trainings)
Hybrid working model (2 days per week)
🔍 Dekoder Ogłoszenia
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Proven ability to coach and develop a high performing team
Oczekuje się, że będziesz aktywnie szkolić i rozwijać swoich podwładnych, co może oznaczać konieczność poświęcania czasu na mentoring i rozwiązywanie problemów zespołu.
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3-5 years managing managers and top technology talent
Będziesz zarządzać innymi menedżerami, co wymaga umiejętności delegowania, nadzoru i rozwiązywania konfliktów na wyższym szczeblu.
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Strong balance of technical knowledge and business acumen
Musisz rozumieć zarówno techniczne aspekty, jak i cele biznesowe, co może oznaczać konieczność ciągłego uczenia się i adaptacji do zmieniających się potrzeb firmy.
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Obtain a high level of satisfaction from the merchandising leaders
Twoja praca będzie oceniana głównie przez zadowolenie liderów działu merchandisingu, co może oznaczać presję na spełnianie ich oczekiwań, nawet jeśli nie są one w pełni technicznie uzasadnione.
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Act as a general
To niepełne zdanie sugeruje, że będziesz musiał pełnić wiele różnorodnych ról i obowiązków, często wykraczających poza typowy zakres roli dyrektora IT.