IT Scrum Master (M/F/D)
DSV
⚲ Warszawa
Wymagania
- Scrum
- Scrum Master
- Agile
- Communication
Opis stanowiska
We are looking for a Scrum Master / Agile Delivery & Team Operations Partner to support our Public API Development Team. The role is based in Poland and follows a hybrid working model of three days in the office and two days working from home. The delivery team is primarily located in Noida, India, making strong communication, facilitation, and cross-cultural collaboration essential for success. This is a hybrid role combining Scrum Master responsibilities with broader team coordination and leadership support. We are looking for someone with a solid understanding of Agile principles, strong facilitation skills, and a genuine motivation to help individuals and teams grow. A key focus of the role is to help the team become more self-sufficient, collaborative, and confident in the way they work. The successful candidate will work closely with the Team Lead / Product Owner in India and with the team manager to support team effectiveness, communication, follow-up, and operational rhythm. This is not a fully dedicated Scrum Master role. Approximately 70% of the role will focus on Scrum Master and agile delivery support responsibilities, while approximately 30% will focus on leadership support, team coordination, communication, and team operations. Your responsibilities: Scrum Master / Agile Delivery • Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives • Promote Agile principles and practices in the team’s day-to-day work • Coach the team towards stronger collaboration, ownership, and continuous improvement • Support individuals and the team in becoming more self-sufficient, proactive, and confident • Encourage participation and open communication across the team • Identify and help remove impediments, while ensuring timely follow-up on actions, risks, and dependencies • Work closely with the Team Lead / Product Owner & Product Manager to support planning, prioritization, and delivery flow • Create transparency around progress, blockers, risks, and team dynamics • Ensure discussions lead to clear outcomes, ownership, and follow-up actions • Foster a positive and psychologically safe team environment Leadership Support / Team Operations • Work closely with the department manager as a trusted partner in supporting team effectiveness, communication, planning, and operational follow-up • Support the coordination and facilitation of selected leadership and team meetings • Assist in preparing weekly reports, written updates, presentations, and other structured communication • Organize follow-ups, meeting notes, action tracking, and recurring team activities • Support planning and coordination of team events and engagement activities • Help create structure, consistency, and effective communication rhythms across the team • Translate leadership direction into practical follow-up and team-level coordination where needed Our requirements: • Minimum three years of experience in a similar role as Scrum Master, Agile Coordinator, or Agile Delivery support role • Good understanding of Agile principles, Scrum practices, and team facilitation • Proven ability to coach and support individuals and teams in becoming more capable and self-sufficient • Strong communication and facilitation skills • Confidence and maturity to guide discussions, encourage collaboration, and challenge passivity when needed • Ability to work effectively with teams that may be quiet or less proactive in group discussions • Strong stakeholder management and relationship-building skills • Experience working with distributed teams • Ability to work effectively across cultures and locations • Strong coordination and organizational skills • Strong written communication skills, including preparing reports, summaries, presentations, and structured updates • Proactive and action-oriented mindset, with the ability to independently drive follow-ups and maintain momentum • Fluent in English Nice to have: • Experience working with API, integration, or software development teams • Experience working with global & remote teams • Familiarity with Jira, Azure DevOps, and Confluence • Experience supporting managers or leadership teams with coordination and communication What we offer: • Employment based on an employment contract, along with a comprehensive benefits package • Training and development programs, as well as access to an e-learning platform • Onboarding program with the support of a dedicated Buddy • Participation in an annual, company-wide integration event • A work environment based on Scandinavian organizational culture • Opportunities for growth through our internal program Benefits: • Sharing the costs of sports activities • Private medical care • Sharing the costs of foreign language classes • Sharing the costs of professional training & courses • Life insurance • Integration events • Corporate gym • Corporate sports team • Coffee / tea • Parking space for employees • Extra social benefits • Holiday funds • Christmas gifts • Employee referral program • Charity initiatives • Bicycle parking • Modern and ergonomic office • Yoga in the office