Manager - Product Management

Summary: The Product Manager plays a crucial role in overseeing the entire product lifecycle, from conceptualization through to revenue ownership, while collaborating with various teams to ensure product success. Responsibilities: • Develop and manage the product growth strategy and roadmap, coordinating with Sales, Marketing, and stakeholders. • Manage relationships with partners to maximize value and alignment with business objectives. • Execute comprehensive go-to-market (GTM) plans informed by market analysis. • Serve as the main contact for internal and external stakeholders on product marketing initiatives. • Present product strategies and outcomes to senior management. • Lead cross-functional teams in interpreting requirements, implementation, and product decisions. • Drive the sales process and qualify new partnership prospects. • Work with teams to ensure successful product launches. • Manage product gross profit through effective pricing strategies. • Conduct regular financial analysis to ensure targets are met. • Define and prioritize backlog for new feature requirements. • Provide sales teams with guidance on product positioning and pricing. • Communicate updates, risks, and issues efficiently to stakeholders. • Pay attention to detail while managing multiple priorities. • Proactively resolve issues affecting strategic and financial objectives. • Support the creation of product collateral and sales resources. • Lead and develop cross-functional teams, ensuring best practices are followed. Key Requirements: • Bachelor’s Degree in Business Administration, Marketing, Information Technology, or related field. • 5+ years of experience in product marketing, preferably in the SaaS industry. • Experience in SaaS/CPaaS/CRM/CCaaS/BPO services. • Demonstrated success in partnership development and GTM strategy execution. • Strong analytical, project management, and communication skills. • Proficiency in analytics software, Word, Excel, PowerPoint, and Visio. • Excellent verbal and written communication skills in English. Nice to Have: • Experience with omni-channel digital communication. • Ability to create product demonstrations tailored to client needs. Other Details: • Location: Dubai - UAE • Team Structure: Cross-functional collaboration with Sales, Product, Customer Success, Marketing. • Department: Customer Experience