PMO Officer (Conversational AI) | f/m/d

About Us ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities. How you will get the job done • supporting the preparation and maintenance of project controlling documents and lists (e.g. open issues, change requests, results, and risks), including tracking them • supporting the preparation of project-related KPIs • supporting the preparation, execution, and follow-up of project meetings • providing operational support to projects, including monitoring progress and contributing to ensuring smooth execution • supporting project planning and controlling, including budgeting and resource management • coordinating appointments and meetings, including taking minutes • preparing documents and decision templates for project management (e.g. presentations, analyses, reports, and statistics) • preparing, collecting, and consolidating project-related communication and information • consolidating project retrospectives and lessons learned Skills and experience you will need • fluency in English (C1) • good language skills in German (B2) • university degree (IT, Management or related field) • knowledge of project management methods • advanced knowledge of Microsoft Office (especially Excel and PowerPoint) • strong communication skills • excellent presentation and facilitation skills • analytical and solution-oriented mindset • proven ability to organize, coordinate, and plan activities efficiently Perks & Benefits Let's be healthy Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape. Let's be balanced Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy. Let's be smart We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses. Let's be responsible Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future. Let's be fun Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered! Let's be diverse Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!