Program / Project Manager – Social Media Technology Strategy

Nasze wymagania: 5-6+ years of proven Enterprise Program/Project Management experience, specifically leading global technology evaluations, RFPs, and enterprise system migrations. Strong familiarity with enterprise MarTech, digital platforms, and Social Media management technologies (e.g., Sprinklr, Khoros, Sprout Social). Deep understanding of enterprise architectures, data flow mapping, and integrating SaaS platforms within a complex global IT ecosystem. Exceptional ability to manage non-technical stakeholders, guiding teams through technical limitations while finding innovative, compliant solutions. Deep expertise in building project timelines, governance frameworks, Agile methodologies, and data-driven evaluation models. Zakres obowiązków: Act as the primary liaison, translating complex marketing use cases into strict technical and architectural requirements. Champion the team's standards during the RFP process, ensuring all prospective vendors meet rigorous criteria for data security, compliance, and integration readiness Lead the technical evaluation phases of the RFP, overseeing sandbox testing, API reviews, and technical capabilities studies. Establish and manage program governance, defining core/non-core team commitments and resolving conflicting priorities between business units Partner with other teams to secure ongoing sponsorship, alignment, and executive sign-off at critical project milestones. Facilitate decision-making forums with key stakeholders Lead the end-to-end RFP process, from scope definition to market launch. Coordinate vendor engagement, including trials, use-case demonstrations, and testing cohorts. Develop and apply standardized scoring models to evaluate vendor responses based on business fit, technical agility, and long-term cost-efficiency. Manage existing vendor transitions, specifically addressing current commitments. Develop a robust, data-driven roadmap and master project plan for the in-house vs. external technology transition. Ensure zero business disruption by managing "sustain mode" operations for the current Sprinklr environment while the RFP runs. Plan and execute operational stabilization, user adoption rollouts, and the final platform go-live.