Project Manager – Community Programs
⚲ Warszawa, Mokotów
Do uzgodnienia
Wymagania
- Jira
- Azure DevOps
Opis stanowiska
Nasze wymagania:
1–3 years of experience in project management, project coordination, operations coordination, or a similar role
Experience working with complex processes and multiple stakeholders
Very good written and spoken English — C1 level or higher
Practical experience working with Jira
Familiarity with Azure DevOps or similar tools used for task management, backlog management, issue tracking, reporting, or project data management
Ability to create clear documentation, reports, project updates, and status summaries
Strong organisational skills
Ability to prioritise effectively and keep work on track
Analytical mindset and the ability to identify risks, dependencies, blockers, and areas for improvement
High attention to detail and a strong sense of responsibility for the accuracy of information
Proactive, independent approach and willingness to look for solutions
Ability to adapt communication style to different audiences
Mile widziane:
Experience in the gaming industry, game testing, game QA, live service games, community operations, or player support
Experience working with community moderators or online community programs
O projekcie:
This is a project and operations-focused role within Community Management Quality, combining project coordination, backlog management, reporting, documentation, and collaboration with teams involved in community-facing initiatives.
In this role, you will support the Community Manager, work closely with Lionbridge Games tester teams, and collaborate with client-side stakeholders responsible for the Community area. You will help turn information and reports coming from the community space into structured actions, reports, and process improvements.
Zakres obowiązków:
Coordinate day-to-day activities within community quality reporting programs
Support the Community Manager in organising work, scaling delivery, and improving operational efficiency
Create, maintain, and organise agile backlogs
Use Jira and Azure DevOps to keep backlogs, reports, statuses, and project data clear, up to date, and easy to track
Work with information coming from the community area, ensuring it is properly documented, tracked, and escalated when needed
Collaborate with Lionbridge Games testing teams, Test Leads, Test Managers, and client-side stakeholders
Coordinate with vendors and external community moderators to support smooth workflows and timely issue resolution
Support changelog processes, helping ensure that game update documentation is accurate, complete, and delivered on time
Prepare regular reports showing progress, impact, risks, blockers, and areas for improvement
Monitor project statuses, open topics, and dependencies between teams
Escalate issues at the right time and to the right people
Support process improvements within Community Management Quality
Maintain clear, consistent, and professional communication across involved teams
Oferujemy:
Employment contract
Hybrid working model: 3 days from the office and 2 days from home
Benefits package including private medical care, life insurance, and a Multisport card
Additional days off for your birthday and volunteering
Parking space
Holiday co-funding
1–3 years of experience in project management, project coordination, operations coordination, or a similar role
Experience working with complex processes and multiple stakeholders
Very good written and spoken English — C1 level or higher
Practical experience working with Jira
Familiarity with Azure DevOps or similar tools used for task management, backlog management, issue tracking, reporting, or project data management
Ability to create clear documentation, reports, project updates, and status summaries
Strong organisational skills
Ability to prioritise effectively and keep work on track
Analytical mindset and the ability to identify risks, dependencies, blockers, and areas for improvement
High attention to detail and a strong sense of responsibility for the accuracy of information
Proactive, independent approach and willingness to look for solutions
Ability to adapt communication style to different audiences
Mile widziane:
Experience in the gaming industry, game testing, game QA, live service games, community operations, or player support
Experience working with community moderators or online community programs
O projekcie:
This is a project and operations-focused role within Community Management Quality, combining project coordination, backlog management, reporting, documentation, and collaboration with teams involved in community-facing initiatives.
In this role, you will support the Community Manager, work closely with Lionbridge Games tester teams, and collaborate with client-side stakeholders responsible for the Community area. You will help turn information and reports coming from the community space into structured actions, reports, and process improvements.
Zakres obowiązków:
Coordinate day-to-day activities within community quality reporting programs
Support the Community Manager in organising work, scaling delivery, and improving operational efficiency
Create, maintain, and organise agile backlogs
Use Jira and Azure DevOps to keep backlogs, reports, statuses, and project data clear, up to date, and easy to track
Work with information coming from the community area, ensuring it is properly documented, tracked, and escalated when needed
Collaborate with Lionbridge Games testing teams, Test Leads, Test Managers, and client-side stakeholders
Coordinate with vendors and external community moderators to support smooth workflows and timely issue resolution
Support changelog processes, helping ensure that game update documentation is accurate, complete, and delivered on time
Prepare regular reports showing progress, impact, risks, blockers, and areas for improvement
Monitor project statuses, open topics, and dependencies between teams
Escalate issues at the right time and to the right people
Support process improvements within Community Management Quality
Maintain clear, consistent, and professional communication across involved teams
Oferujemy:
Employment contract
Hybrid working model: 3 days from the office and 2 days from home
Benefits package including private medical care, life insurance, and a Multisport card
Additional days off for your birthday and volunteering
Parking space
Holiday co-funding
🔍 Dekoder Ogłoszenia
🔴
1–3 years of experience in project management, project coordination, operations coordination, or a similar role
Może oznaczać zarówno 1 rok doświadczenia, jak i 3 lata, co daje dużą elastyczność w interpretacji wymagań.
🔴
Experience working with complex processes and multiple stakeholders
Może oznaczać, że procesy są niejasne lub źle zdefiniowane, a praca z wieloma interesariuszami będzie wymagać dużo mediacji i rozwiązywania konfliktów.
🔴
Ability to adapt communication style to different audiences
Może oznaczać, że będziesz musiał komunikować się z bardzo różnymi grupami osób, od technicznych po nietechniczne, co wymaga dużej elastyczności i cierpliwości.
🔴
Proactive, independent approach and willingness to look for solutions
Może oznaczać, że będziesz musiał samodzielnie rozwiązywać problemy, ponieważ wsparcie lub jasne procedury mogą być ograniczone.
🔴
This is a project and operations-focused role within Community Management Quality
Połączenie zarządzania projektami i operacji może oznaczać, że będziesz musiał zajmować się zarówno planowaniem, jak i bieżącym wykonywaniem zadań, co może być bardzo obciążające.