Project Manager / PMO with ServiceNow SPM

Introduction & SummaryWe are seeking a Project Manager / PMO with a solid background in ServiceNow SPM. The ideal candidate will have a minimum of 2 years' experience in PMO, Project Coordination, or Junior Project Management. Candidates should demonstrate familiarity with ITIL-based environments, particularly in Incident Management or ITSM processes, and possess strong organizational and communication skills. Main Responsibilities• Support project governance and coordination activities. • Manage project documentation and deliverables. • Facilitate communication between stakeholders. • Assist in resource allocation and prioritization. • Monitor project progress and performance metrics. • Identify and mitigate project risks. Key Requirements• Minimum 2 years in PMO, Project Coordination, or Junior Project Management. • Experience working with ServiceNow SPM. • Exposure to Incident Management or ITSM processes (ITIL-based environments). • Basic understanding of SPM areas such as Demand, PPM, Resource Management. • Familiarity with ITSM modules, especially Incident Management. • Ability to read and interpret process diagrams, workflows, and dashboards. • Strong organizational and communication skills. • Analytical mindset and willingness to learn more advanced SPM/ITSM capabilities. • Ability to work with multiple stakeholders in a structured way. Nice to Have• Experience working with or supporting HR module integrations on ServiceNow. • Experience with Jira, Confluence, Power BI, or similar tools. Other DetailsThis is a dynamic role suitable for professionals eager to further their careers in a supportive environment, with potential growth in ITSM capabilities. Remote opportunities may be available.